Commerce Technologies, Inc.
201 Fuller Rd, 6th Floor,
Albany, 12203, NY,
United States
Albany, 12203, NY,
United States
1 518-810-0700
Professional Services
Commerce Technologies, Inc. Technographics
Commerce Technologies, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Commerce Technologies, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Commerce Technologies, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Commerce Technologies, Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Drift AI Chatbot for Chatbots and Conversational AI in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Commerce Technologies, Inc. is running and its propensity to invest more and deepen its relationship with Oracle , Drift , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Commerce Technologies, Inc. revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Commerce Technologies, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Commerce Technologies, Inc. Tech Stack and Enterprise Applications
Commerce Technologies, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Commerce Technologies, Inc. implemented Oracle NetSuite ERP to consolidate its ERP Financial capabilities for accounts receivable and cash application. The deployment focused on enterprise accounts receivable workflows, centralizing customer payment processing and financial posting into a single cloud-hosted ledger.
Oracle NetSuite ERP was configured to support cash application workflows that process payments received over the phone and via lockbox, assigning receipts to the appropriate customer records and invoice transactions. Implementation work emphasized the AR and cash management functional modules, including automated payment application rules, unapplied cash handling, and invoice-level allocation within NetSuite.
Operational ownership resides with finance and accounts receivable teams, who use role-based controls and transaction-level audit trails in Oracle NetSuite ERP to manage daily payment posting, reconciliations, and exceptions. The rollout standardized cash application procedures across the finance organization, embedding invoice matching, unapplied cash resolution, and period-end cash reconciliation into the ERP Financial operating model.
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Commerce Technologies, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Commerce Technologies, Inc. deployed Drift AI Chatbot on their public website. Drift AI Chatbot, classified under Chatbots and Conversational AI, was implemented to drive website engagement, conversational lead capture, and initial customer qualification. The deployment uses the Drift AI Chatbot client-side widget embedded in site pages to host asynchronous conversational sessions and proactive outreach across key customer touchpoints.
Configuration focused on conversational playbooks, automated response flows, intent and entity extraction for qualification, and automated routing to human agents when escalation is required, reflecting standard Chatbots and Conversational AI functional workflows. Operational ownership centers on marketing and demand generation for lead capture and qualification, with sales leveraging conversational handoff for follow up. Governance included centralized control of conversation scripts, iterative training of the AI responses, and staged rollout across public-facing pages to manage content and response consistency.
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Commerce Technologies, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Commerce Technologies, Inc. deployed Cisco Webex Meetings as a web-accessible conferencing solution. Cisco Webex Meetings is implemented on the company website https://www.commercehub.com/ which indicates an embedded join and meeting access model for externally accessible sessions, positioning Cisco Webex Meetings within the Audio Video and Web Conferencing category as the public-facing meeting layer.
The implementation aligns with standard Audio Video and Web Conferencing functional modules, including scheduled and ad hoc video meetings, screen sharing, recording, and participant management. Operational scope implied by the deployment covers client-facing interactions and collaborative workflows across the professional services organization, with administration and meeting policies governed through Cisco Webex Meetings administration controls. Integrations observable from the source are limited to website embedding of meeting join flows, and governance focus appears to center on web access provisioning and centralized meeting policy configuration.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Commerce Technologies, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Commerce Technologies, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Commerce Technologies, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Commerce Technologies, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Electronic Data Interchange (EDI) | PaaS |
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2005 | 2005 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Commerce Technologies, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Commerce Technologies, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO, Founder | CXO | Finance | |
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Chief Revenue Officer | CXO | Finance | |
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CFO | CXO | Finance | |
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Senior Accounts Receivable Specialist | Manager | Finance | |
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Manager, Financial Systems / Netsuite Administrator | Manager | IT | |
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CFO | CXO | Finance | |
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Assistant Controller | Director | Finance | |
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Apps Being Evaluated by Commerce Technologies, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Commerce Technologies, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Commerce Technologies, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Commerce Technologies, Inc. Technographics
Commerce Technologies, Inc. is a Professional Services organization based in United States,
with around 300 employees and annual revenues of $40.0 million.
Commerce Technologies, Inc. operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Drift AI Chatbot and Cisco Webex Meetings,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Commerce Technologies, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Drift and Cisco Systems.
Commerce Technologies, Inc. recently adopted applications including
6sense Account Engagement Platform in 2023, Drift AI Chatbot in 2021 and Zoom in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Commerce Technologies, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Commerce Technologies, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Commerce Technologies, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.