New Albany, 43054, NY,
United States
Commercial Vehicle Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Commercial Vehicle Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7700 Commercial Vehicle Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Commercial Vehicle Group has purchased the following applications: ADP Vantage HCM for Core HR in 2016, Infor Baan ERP for Manufacturing ERP in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Commercial Vehicle Group is running and its propensity to invest more and deepen its relationship with ADP , Workday , Infor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Commercial Vehicle Group revenues, which have grown to $995.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Commercial Vehicle Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Vantage HCM | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Commercial Vehicle Group implemented ADP Vantage HCM as its Core HR system to centralize plant-level human resources and payroll administration. The deployment targeted HR operations supporting the Michigan City, Indiana facility and established ADP Vantage HCM as the transactional system for employee lifecycle activities, payroll processing, and HR communications within that site.
The ADP Vantage HCM implementation encompassed payroll processing, performance management and appraisal workflows, benefits and new hire communications, personnel file management, and compliance reporting capabilities aligned to Core HR functional terminology. Configuration emphasized transactional HR operations such as onboarding, separations, wage increase processing, appraisal scheduling, and document retention to support local HR audits and regulatory postings.
Operational coverage included the plant HR generalist role acting as the primary administrator and the CVG HR Team partnership to manage employee transactions and training coordination, with the system supporting safety related documentation, workers compensation administration, and OSHA compliance tasks described by plant HR. The implementation was positioned to instrument routine HR case handling, employee inquiries, and local market wage comparisons while remaining aligned with Regional and Corporate HR processes.
Governance and workflow changes were organized around the plant HR point of contact model, with responsibilities for policy reviews, ensuring state and local legal compliance, maintaining confidential personnel files, and presenting necessary policy changes to Regional and Corporate HR. ADP Vantage HCM served as the Core HR backbone for these governance routines and operational HR processes at the Michigan City facility.
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Core HR | HCM |
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2024 | 2025 |
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Payroll | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2024 | 2025 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Baan ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Commercial Vehicle Group deployed Infor Baan ERP as its Manufacturing ERP to standardize order management and fulfillment workflows across its production sites. The deployment supported day to day operations at the Chillicothe, OH facility and extended operational controls for customer service and shipping coordination across multiple CVG locations. Infor Baan ERP is cited by on site staff as the transactional system used to create, release and ship orders. The application name Infor Baan ERP and the Manufacturing ERP category are central to the implementation description.
Configuration work focused on order lifecycle, shipping, production scheduling and document management capabilities within Infor Baan ERP. Explicit functional activities supported in the system include creating and releasing sales orders, printing orders and shipping labels, generating shipping and custom documents, and scanning completed orders into an internal drive for record retention. Production planning workflows were enabled by weekly production schedule creation and a production HOT list that informed production scheduling meetings. Inventory visibility and product knowledge were leveraged by customer service representatives to place orders with accuracy.
Operational integrations and coverage were implemented at a process level rather than through named third party systems. The BAAN environment was used in conjunction with designated carriers for outbound shipments, label and document printing hardware for shop floor fulfillment, and an internal file repository for scanned order records. Business functions that interacted with the system included Customer Service, Shipping and Logistics, Production Scheduling, and Corporate Finance through weekly debit memo review to confirm or deny customer debits, pay outs or short pays.
Governance and process adoption emphasized workflow standardization and operational controls tied to safety and quality routines. Staff used Infor Baan ERP supported processes as inputs to A3 problem solving and participated in monthly safety meetings and safety walks to ensure procedures were followed. The Chillicothe plant later closed and business moved to other plant locations, while the implemented BAAN processes remain illustrative of how Commercial Vehicle Group applied Infor Baan ERP to core manufacturing order to fulfillment operations.
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Manufacturing ERP | ERP Services and Operations |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Commercial Vehicle Group implemented Cisco Webex Meetings as an embedded conferencing capability on its corporate website. Cisco Webex Meetings is deployed to provide Audio Video and Web Conferencing functionality for customer facing engagements and virtual meetings initiated through the public site.
The implementation emphasizes browser based join and cloud hosted meeting orchestration, delivering standard audio and video streams, screen sharing, participant controls, and meeting management features consistent with Audio Video and Web Conferencing platforms. Cisco Webex Meetings is presented on the website to simplify external attendee access and to centralize meeting entry points for partners and customers.
Operationally the deployment supports both external engagement workflows and internal collaboration for commercial, engineering, and support teams, with administration and access surfaced through the corporate web experience. Governance of the capability is oriented around web hosted meeting access and site level provisioning rather than on premise conferencing infrastructure, with Cisco Webex Meetings remaining the visible Audio Video and Web Conferencing entry for websessions.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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CRM | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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