Washington, 20003, DC,
United States
Community Credit Union Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Community Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Community Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Community Credit Union has purchased the following applications: Fiserv Dovetail for Payment Processing in 2015, Fiserv Galaxy for Credit Union Management in 2018, Finalytics.ai for Analytics and BI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Community Credit Union is running and its propensity to invest more and deepen its relationship with Fiserv , Finalytics.ai , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Community Credit Union revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Community Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Dovetail | Payment Processing | ERP Financial Management | n/a | 2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Galaxy | Credit Union Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Community Credit Union implemented Fiserv Galaxy for account processing as part of a Credit Union Management deployment, targeting core branch operations and member authentication. The Fiserv Galaxy implementation centralized account processing workflows and established a single platform for branch transaction handling and account servicing.
The project layered Fiserv Verifast biometric authentication onto branch and staff access controls, implementing biometric enrollment, authentication workflows, and role-based access at teller and back-office workstations. Functional capabilities included core account processing, branch access control, and biometric-based member and staff authentication consistent with Credit Union Management operational patterns.
Fiserv Galaxy was integrated with Fiserv IMM/eSign to enable electronic document workflows and signatures during member onboarding and transaction processing, aligning account documentation with authentication events. Operational scope focused on U.S. branch operations, securing both staff access and member-facing authentication at point of service.
Governance changes included configuring biometric policy, updating branch authentication procedures, and instituting process controls to reduce password dependence and streamline access management. Reported outcomes from the deployment were improved security, reduced password resets, and increased staff efficiency.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Finalytics.ai | Legacy | Finalytics.ai | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
In 2022, Community Credit Union deployed Finalytics.ai on its public website to add Analytics and BI capabilities that support marketing and member engagement. Finalytics.ai was implemented as an on-site analytics layer, configured to capture web events, session behavior, and page-level metrics, and to present dashboarded insights and real-time visitor signals tailored to a small professional services firm environment.
Implementation scope focused on the website as the primary data source, with configuration centered on event tracking, dashboard creation, and report delivery for digital engagement workflows. Governance was organized for a compact administrative roster responsible for dashboard management, access controls, and event taxonomy maintenance, and operational ownership sat with teams handling marketing and member services.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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