List of Fiserv Galaxy Customers
Brookfield, 53045, WI,
United States
Since 2010, our global team of researchers has been studying Fiserv Galaxy customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fiserv Galaxy for Credit Union Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fiserv Galaxy for Credit Union Management include: United Energy Credit Union, a United States based Banking and Financial Services organisation with 11 employees and revenues of $3.0 million, Community Credit Union, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Fiserv Galaxy, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Fiserv Galaxy customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Community Credit Union | Professional Services | 10 | $1M | United States | Fiserv | Fiserv Galaxy | Credit Union Management | 2018 | n/a |
In 2018, Community Credit Union implemented Fiserv Galaxy for account processing as part of a Credit Union Management deployment, targeting core branch operations and member authentication. The Fiserv Galaxy implementation centralized account processing workflows and established a single platform for branch transaction handling and account servicing.
The project layered Fiserv Verifast biometric authentication onto branch and staff access controls, implementing biometric enrollment, authentication workflows, and role-based access at teller and back-office workstations. Functional capabilities included core account processing, branch access control, and biometric-based member and staff authentication consistent with Credit Union Management operational patterns.
Fiserv Galaxy was integrated with Fiserv IMM/eSign to enable electronic document workflows and signatures during member onboarding and transaction processing, aligning account documentation with authentication events. Operational scope focused on U.S. branch operations, securing both staff access and member-facing authentication at point of service.
Governance changes included configuring biometric policy, updating branch authentication procedures, and instituting process controls to reduce password dependence and streamline access management. Reported outcomes from the deployment were improved security, reduced password resets, and increased staff efficiency.
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United Energy Credit Union | Banking and Financial Services | 11 | $3M | United States | Fiserv | Fiserv Galaxy | Credit Union Management | 2008 | n/a |
In 2008, United Energy Credit Union implemented Fiserv Galaxy as its core platform in a Credit Union Management deployment in the United States, targeting modernization of account processing and member-facing channels. The initiative encompassed core account processing and digital channel improvements aimed specifically at enhancing online banking, e-statement delivery, and member contact center capabilities.
The implementation used Fiserv Galaxy as the central account processing engine, with functional emphasis on member data management, deposit and transaction processing, account servicing workflows, and electronic statement distribution. Netbranch online banking and the MR Plus call center were integrated into the overall architecture to provide unified channel access and to extend member self-service and contact center interactions through the Fiserv Galaxy core.
Operational coverage focused on retail banking operations and member services in the United States, with the project affecting account operations, digital channels, and contact center workflows. The deployment established centralized account processing and channel orchestration to align online banking, e-statements, and call center handling with the new Credit Union Management platform, and it positioned Fiserv Galaxy as the authoritative system for member account records and transaction processing.
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