Compare The Market Pty Ltd
2/80 Jephson St,
Brisbane, 4066, QLD,
Australia
Brisbane, 4066, QLD,
Australia
61 1 800-456-981
Insurance
Compare The Market Pty Ltd Technographics
Compare The Market Pty Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Compare The Market Pty Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Compare The Market Pty Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Compare The Market Pty Ltd has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, DocuSign eSignature for Digital Signing in 2023, Genesys PureCloud Platform for Call Center, Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Compare The Market Pty Ltd is running and its propensity to invest more and deepen its relationship with Google , DocuSign , Genesys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Compare The Market Pty Ltd revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Compare The Market Pty Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Compare The Market Pty Ltd Tech Stack and Enterprise Applications
Compare The Market Pty Ltd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Compare The Market Pty Ltd implemented Google Workspace (Formerly Google G-Suite). The Google Workspace (Formerly Google G-Suite) deployment functions as the company’s primary Collaboration platform, providing hosted email, calendar, document editing, and cloud storage across its Australian operations.
The implementation centers on standard Google Workspace modules including Gmail, Google Drive, Google Docs and Sheets, Google Calendar, and Google Meet, managed through the Google Workspace admin console. Configuration signals align with centralized account provisioning, domain verification for corporate email, and role based group management to support corporate communication and content workflows.
Evidence from the company website indicates Google Workspace is active in the public site configuration, confirming operational use beyond isolated pilots. Compare The Market Pty Ltd Google Workspace (Formerly Google G-Suite) Collaboration supports cross functional business functions such as internal communications, document collaboration, and meeting coordination across corporate teams.
Governance appears to follow common Collaboration platform patterns, with administrative controls for user lifecycle, access permissions, and device management administered through the Workspace admin console. The deployment emphasizes platform native collaboration capabilities and centralized administration rather than point solutions, aligning administration and user productivity under a single Collaboration suite.
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Compare The Market Pty Ltd Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023 Compare The Market Pty Ltd deployed DocuSign eSignature as a Digital Signing capability embedded on its public website. The deployment centralized electronic signature capture for customer facing insurance transactions, enabling in browser signature completion for policy acceptance and related transactional documents. The DocuSign eSignature implementation used standard Digital Signing functional elements such as reusable templates, signature fields, envelope tracking, audit trails and certificate of completion to support compliance and non repudiation requirements. Configuration emphasized embedded signing flows and client side integration so customers complete signatures without leaving the Compare The Market website, while server side envelope management and document storage workflows handle issuance and retention. Governance focused on standardizing signature templates and access controls for customer facing forms, aligning security and audit logging with insurance operational needs, and rolling the capability into the digital channel used for customer onboarding and policy transactions.
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Compare The Market Pty Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Genesys | Legacy | Genesys PureCloud Platform | Call Center, Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Compare The Market Pty Ltd implemented Genesys PureCloud Platform. The Genesys PureCloud Platform was provisioned as the Call Center,Customer Experience solution for Compare The Market in Australia, delivered via a cloud deployment with operational ownership centered at the company’s Toowong site.
Implementation scope concentrated on call centre platform operation and strategy, with a key call centre platform SME embedded in the data team to lead operation, support and ongoing transformation of the platform. Functional capabilities put into production reflected standard Genesys PureCloud Platform functionality for the Call Center,Customer Experience category, including multichannel routing, call control, workforce engagement workflows, and analytics and reporting to support customer experience operations.
Operational coverage included the Toowong contact centre and the associated data and support teams, aligning platform administration with enterprise data operations and support processes. Governance was organized around a single SME lead responsible for platform configuration, incident management, and continuous improvement, embedding platform stewardship into the data team and company support workflows.
The implementation emphasized internal technical ownership and incremental platform transformation under the SME lead, with the Genesys PureCloud Platform serving as the primary system for Compare The Market’s call centre business functions and customer experience operations.
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Compare The Market Pty Ltd ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Compare The Market Pty Ltd PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Compare The Market Pty Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Compare The Market Pty Ltd CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Compare The Market Pty Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
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Customer Experience Manager | Manager | Customer Service | |
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Head of Contact Center | Director | Customer Service | |
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Head of Call Centre Sales | Director | Customer Service | |
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Chief Digital Transformation Officer | CXO | IT | |
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Head of Operations - Digital Banking | Director | IT | |
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Apps Being Evaluated by Compare The Market Pty Ltd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Compare The Market Pty Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Compare The Market Pty Ltd digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Compare The Market Pty Ltd Technographics
Compare The Market Pty Ltd is a Insurance organization based in Australia,
with around 200 employees and annual revenues of $50.0 million.
Compare The Market Pty Ltd operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), DocuSign eSignature and Genesys PureCloud Platform,
covering areas like Collaboration, Digital Signing and Call Center, Customer Experience.
Compare The Market Pty Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, DocuSign and Genesys.
Compare The Market Pty Ltd recently adopted applications including
DocuSign eSignature in 2023, Intuit Mailchimp Mandrill in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Compare The Market Pty Ltd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Compare The Market Pty Ltd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Compare The Market Pty Ltd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.