Charlotte, 28217, NC,
United States
Compass Group USA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Compass Group USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 292993 Compass Group USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Compass Group USA has purchased the following applications: Quadient BeanworksAP for AP Automation in 2018, CheckR for BackGround Screening in 2021, Microsoft Power BI for Analytics and BI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Compass Group USA is running and its propensity to invest more and deepen its relationship with Quadient , HighRadius , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Compass Group USA revenues, which have grown to $28.58 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Compass Group USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | Quadient BeanworksAP | AP Automation | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 Compass Group USA implemented Quadient BeanworksAP to automate accounts payable workflows and reduce paper handling in its accounting operations. The deployment targeted core AP functions under the AP Automation category and positioned Quadient BeanworksAP as the system of record for invoice intake and approval orchestration.
The implementation configured category-aligned capabilities such as automated invoice capture and validation, approval routing and exception handling, and electronic invoice processing to support supplier invoice throughput. Configuration work included mapping approval hierarchies and control points to support month end closing tasks and corporate credit card reconciliation workflows.
Quadient BeanworksAP was delivered alongside other finance tooling, with Airtable used for corporate credit card reporting and employee expense reports, Sage IntelligenceTM used for financial reporting and ad hoc report generation, and creative Excel formula worksheets retained for specific monthly close reconciliations. Workflows were coordinated across these tools so that AP Automation outputs from Quadient BeanworksAP fed reporting and close procedures performed in Sage IntelligenceTM and spreadsheet workbooks.
Governance changes accompanied the technical rollout, moving accounting teams from paper based routing to centralized digital approval workflows and standardized AP controls. The program explicitly shifted accounting operations from paper to digital and improved operational efficiency in accounts payable processing and month end closing activities.
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AR Automation | ERP Financial Management |
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2017 | 2017 |
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CheckR | Legacy | CheckR | BackGround Screening | HCM | n/a | 2021 | 2021 |
In 2021, Compass Group USA deployed CheckR for BackGround Screening to centralize candidate background checks within its talent acquisition and onboarding workflows. The rollout supported Talent Acquisition teams that assist approximately 38,000 hiring managers across Compass and its subsidiaries, and the implementation was used directly by recruiting and onboarding specialists based in Charlotte, NC and remote locations.
CheckR was configured to handle core background screening functions consistent with BackGround Screening applications, including identity verification, criminal record checks, employment and education verification orchestration, and screening case management. The implementation emphasized workflow automation for candidate status updates, review queues for adjudication by HR partners, and document handling for compliance records, with CheckR invoked as the screening engine in recruiter and hiring manager workflows.
The CheckR implementation was integrated into the broader recruiting ecosystem used by Compass Group USA, with operational connections to ATSs and databases explicitly cited by talent teams, including SAP, PeopleHub, ICIMs, Remedy, Law Logix, E Verify, First Advantage, LinkedIn, Indeed, Adobe Acrobat, and MS Office Suite. These integrations enabled candidate data handoff from applicant tracking into CheckR, screening result retrieval into onboarding workflows, and document exchange for audit and onboarding completion, supporting candidate and manager support through the full onboarding process.
Governance and operational controls were implemented by talent acquisition and HR business partners through documented procedures, manager FAQs, troubleshooting instructions, and escalation paths. Daily operations included logging issues, coordinating problem resolution with other working groups, trend reporting and maintaining process documentation, while recruiters handled data entry, candidate communications, and coordination of background check remediation and verification tasks using CheckR.
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BackGround Screening | HCM |
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2021 | 2021 |
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Environment, Health and Safety (EHS) | HCM |
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2015 | 2017 |
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HR Compliance | HCM |
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2016 | 2016 |
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HR Compliance, BackGround Screening | HCM |
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2021 | 2021 |
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Recruiting Chatbot | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2017 | 2017 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2017 | 2019 |
In 2017 Compass Group USA implemented Microsoft Power BI as part of its Analytics and BI tooling to centralize reporting and dashboards for operational and corporate functions. The deployment targeted reporting across the companys food-service and support services footprint including restaurants, corporate cafes, hospitals, schools, arenas, and museums, and prioritized automated reporting processes to support diverse business scenarios with KPIs and alerts for operations and management.
The implementation combined Microsoft Power BI with a Microsoft SQL Server reporting stack including SSRS, SSIS, Report Builder, and SQL Server Mobile Report Publisher, with Tableau also present in the environment. Functional capabilities implemented included interactive reports and dashboards, KPI and alerting surfaces, scheduled caching and snapshotting of reports and datasets to reduce database load, data driven subscriptions and job agent scheduling for automated report delivery, parameterized SSIS packages to enable one package to generate multiple report variants, and row level security to restrict user visibility to authorized data.
Development work included creating tables, stored procedures, and indexes to support reporting performance and automation. Integrations were centered on the SQL Server ETL and reporting pipeline, with SSIS packages configured across environments through parameters and report subscriptions tied to scheduled agent jobs for delivery and monitoring. Reporting usage instrumentation and monitoring dashboards were implemented to capture consumption patterns and inform resource prioritization.
Governance and operational controls emphasized role based access and row level security to enforce data visibility, plus environment parameterization to standardize package deployments across staging and production. The reporting usage dashboard allowed the development team to identify underused reports and remove unnecessary artifacts, and scheduled cache and snapshots explicitly relieved database access burden, supporting ongoing operational reporting for site level operations and corporate stakeholders.
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Data Warehouse | Analytics and BI |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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Enterprise Content Management | Content Management |
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2014 | 2014 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Backup as a Service (BaaS) | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Data Warehouse Appliance | IaaS |
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2016 | 2016 |
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