Southlake, 76092, TX,
United States
Complete Emergency Care Technographics
Complete Emergency Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Complete Emergency Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170 Complete Emergency Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Complete Emergency Care has purchased the following applications: Sage Intacct for ERP Financial in 2018, GoDaddy Webmail for Collaboration in 2017, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Complete Emergency Care is running and its propensity to invest more and deepen its relationship with Sage , GoDaddy , Birdeye or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Complete Emergency Care revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Complete Emergency Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Complete Emergency Care Tech Stack and Enterprise Applications
Complete Emergency Care ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Complete Emergency Care implemented Sage Intacct as its core financial system. The deployment served the organization as an ERP Financial platform supporting daily accounting operations across the companys billing and finance functions.
Accounting staff worked in Sage Intacct on a daily basis to input all bills and charges, manage accounts payable workflows, and support cash management activities. The operational configuration centered on transactional processing for high volume incoming mail, processing incoming checks for deposit, and maintaining Excel spreadsheets to support accounting staff reconciliations and reporting.
Operational coverage emphasized daily bank account reconciliation and reconciliation of insurance logs, along with oversight to make sure all bills are paid in a timely manner. Routine operational controls included meter checks on the Pitney Bowes postage meter and an established cadence of daily reconciliations and deposit processing, with Sage Intacct acting as the central ledger for those controls and workflows.
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Complete Emergency Care Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Complete Emergency Care deployed GoDaddy Webmail as its primary Collaboration application. GoDaddy Webmail is surfaced on the company website to provide hosted email contact functionality and supports standard inbox, calendar, and contact management workflows typical of Collaboration platforms, positioning Complete Emergency Care GoDaddy Webmail Collaboration as the organization’s core channel for patient and administrative communication.
The implementation follows a cloud hosted deployment model through GoDaddy, with mailboxes provisioned for administrative staff and clinical users to manage patient communications and internal coordination. The GoDaddy Webmail deployment is integrated into the website contact flow so inbound patient messages are routed to hosted mailboxes, and operational scope centers on practice operations, patient outreach, scheduling coordination and billing communications with mailbox administration handled by internal IT or office operations.
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Survey and Questionnaire | Collaboration |
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2016 | 2016 |
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Complete Emergency Care CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Complete Emergency Care implemented Hotjar on its public website at https://www.visitcompletecare.com/. Hotjar is categorized under Customer Experience and is deployed to capture qualitative web analytics including session recordings, heatmaps, on-page feedback widgets, and short surveys to inform user journey analysis and content optimization. The implementation focuses data collection on appointment booking flows and informational pages to surface behavioral patterns across the patient-facing site.
The deployment covers the external marketing website and is used by digital marketing and patient experience stakeholders to prioritize UX changes and content adjustments. Configuration and governance center on site-level script deployment, page segmentation for intake and conversion flows, and data capture controls designed to avoid collection of sensitive patient inputs. Hotjar is the primary Customer Experience application referenced in the site source for qualitative feedback and behavioral insight.
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Listing Management | CRM |
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2018 | 2018 |
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Complete Emergency Care IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Complete Emergency Care
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of Operations | Director | Finance | ||||
| Accounting Manager | Manager | Finance |
Apps Being Evaluated by Complete Emergency Care Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||