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Comspot Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Comspot Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Comspot Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Comspot Services has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014, Microsoft 365 for Collaboration in 2015, Sirportly for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Comspot Services is running and its propensity to invest more and deepen its relationship with Microsoft , Krystal Hosting , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Comspot Services revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Comspot Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Krystal Hosting | Legacy | Sirportly | Customer Support | CRM | n/a | 2020 | 2020 | In 2020, Comspot Services implemented Sirportly for Customer Support on its public website, embedding the vendor’s web support interface to capture inbound inquiries. The implementation uses Sirportly to convert website contact submissions into tracked tickets and to surface ticket status to agents and requestors. Configuration centered on core Customer Support capabilities typical for small professional services firms, including ticket creation from web forms, email routing into ticket queues, ticket assignment and status tracking, automated notifications, and a lightweight knowledge base for recurring questions. Setup emphasized queue rules and workflow configuration to align with a compact internal support team and simplified escalation pathways. Operational scope is the company’s customer-facing support function, with Sirportly managed centrally by Comspot Services staff and integrated directly into the website contact flow. Governance focused on ticket queue configuration, assignment rules and standard response workflows, and the rollout was constrained to the website channel without additional system integrations reported. | |
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Tag Management | CRM |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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