Rancho Cucamonga, 91730, CA,
United States
Concordia Supply Technographics
Concordia Supply Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Concordia Supply and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Concordia Supply employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Concordia Supply has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, Crisp for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Concordia Supply is running and its propensity to invest more and deepen its relationship with Oracle , Crisp IM , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Concordia Supply revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Concordia Supply intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Concordia Supply Tech Stack and Enterprise Applications
Concordia Supply ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Concordia Supply implemented Oracle NetSuite ERP. Oracle NetSuite ERP was adopted as the company wide ERP Financial solution to centralize accounting and financial operations for the 25 employee retail distributor based in the United States. The deployment established a single financial ledger and core accounting capabilities aligned to ERP Financial best practices.
Configuration emphasized core financial modules including general ledger, accounts payable, accounts receivable, invoicing, journal management, and period close orchestration. Operational tooling listed for the environment included Microsoft Word, Microsoft Excel, NetSuite, and 8x8, with Excel used for bulk data import and export and for ad hoc spreadsheet reporting alongside NetSuite financial reporting. Workflows were configured to support invoicing and payment processing within Oracle NetSuite ERP, and templates were managed through Word for customer and vendor documents.
Operational scope covered finance and accounting functions across the whole organization, influencing order to cash and procure to pay processes for retail operations. Governance focused on centralizing financial controls, standardizing the chart of accounts, and defining user roles and access to support a small team operational model. Month end close workflows and routine journal governance were instituted inside Oracle NetSuite ERP to provide consistent financial processes.
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Concordia Supply AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crisp IM | Legacy | Crisp | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Concordia Supply implemented Crisp as its customer-facing chat solution, deploying the Crisp chat widget directly on its public website to provide real-time messaging. The implementation aligns with the Chatbots and Conversational AI category and centers on on-site conversational engagement to support customer service and sales inquiries on the ecommerce site.
Crisp was provisioned as a cloud SaaS conversational layer embedded in the site front end, delivering live chat, persistent messaging, canned responses and basic automation typical of Chatbots and Conversational AI platforms. Operational ownership is scoped to the small customer service and ecommerce team, with the platform used for message triage during business hours and escalation to email or phone as needed, and governance focused on inbox management, canned reply maintenance and conversational workflow consistency.
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Concordia Supply Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Concordia Supply implemented Google Workspace (Formerly Google G-Suite) to provide cloud native collaboration and productivity services. The company lists Google Workspace (Formerly Google G-Suite) on their website and uses it as the primary Collaboration suite for corporate email, calendar scheduling, document creation, file storage, and team collaboration.
Deployment is a cloud hosted, domain managed SaaS configuration provisioned for the full employee base, with administration centralized in the Google Admin console. Functional modules implemented align with common Collaboration capabilities, including Gmail, Google Drive, Docs, Sheets and Calendar, alongside centralized account provisioning and permission management. Governance and operational controls are exercised through domain level admin policies and account lifecycle workflows, supporting corporate communications and internal document collaboration across the organization.
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Concordia Supply eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2007 | 2007 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2014 | 2014 |
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Concordia Supply CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Concordia Supply PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Concordia Supply IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Concordia Supply
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Purchasing Manager | Manager | Procurement | ||||
| Owner | CXO | Finance | ||||
| Marketing Director | Director | Marketing |
Apps Being Evaluated by Concordia Supply Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||