Connecticut Eye Consultants
69 Sand Pit Rd,
Danbury, 6810, CT,
United States
Danbury, 6810, CT,
United States
1 203-791-2020
Healthcare
Connecticut Eye Consultants Technographics
Connecticut Eye Consultants Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Connecticut Eye Consultants and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Connecticut Eye Consultants employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Connecticut Eye Consultants has purchased the following applications: NextGen EHR for Electronic Health Record in 2015, Microsoft 365 for Collaboration in 2020, Avaya Call Reporting (ACR) for Call Tracking and Recording in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Connecticut Eye Consultants is running and its propensity to invest more and deepen its relationship with NextGen Healthcare , Microsoft , Avaya or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Connecticut Eye Consultants revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Connecticut Eye Consultants intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Connecticut Eye Consultants Tech Stack and Enterprise Applications
Connecticut Eye Consultants ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NextGen Healthcare | Legacy | NextGen EHR | Electronic Health Record | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, Connecticut Eye Consultants implemented NextGen EHR as its primary Electronic Health Record for the Danbury, CT ophthalmology practice. The deployment served a single-site practice with about 50 employees and was used day to day by front desk and clinical support staff, including medical secretaries responsible for patient intake and specialty physician support. NextGen EHR was configured to support ophthalmology workflows, reflecting the practice mix of cataract, cornea, retina, and glaucoma care.
The implementation focused on core Electronic Health Record capabilities, including appointment scheduling and patient registration, clinical documentation workflows and chart management, prescription and refill processing, charge capture and superbill coding, and point of service payment collection. NextGen EHR was used to maintain patient medical records and to schedule follow up appointments, with configuration to support specialty-specific scheduling templates and documentation elements for surgical and subspecialty encounters. The practice leveraged NextGen EHR to process and record prescription refills and to coordinate physician communication related to clinical encounters.
Integrations and operational coverage reflected the practice operational model, with NextGen EHR used alongside insurance eligibility software for coverage checks at check in, and as the system of record for incoming referrals and triage decisions. The application supported front desk intake, clinical support, physician documentation, billing staff workflows, and served as the communication hub between departments for coordinating patient follow up. Medical secretaries used NextGen EHR for scheduling, managing patient paperwork, collecting co pays, and communicating with doctors about urgent and emergent triage needs.
Governance and workflow changes centered on standardizing intake and coding practices, instituting triage protocols for incoming calls and referrals, and training front desk personnel on NextGen EHR scheduling and payment workflows. The implementation emphasized role based access for front desk, clinical staff, and billing functions, and operationalized consistent superbill coding and appointment management processes across the ophthalmology specialties served by Connecticut Eye Consultants.
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Connecticut Eye Consultants Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Connecticut Eye Consultants deployed Microsoft 365 to provide a cloud-first Collaboration platform. Microsoft 365 Collaboration is referenced on their public website and is used to support internal communications, email, document management, and team collaboration across the practice. The deployment reflects standard Microsoft 365 functional modules such as Exchange Online for mail, Microsoft Teams for real time collaboration, and SharePoint and OneDrive for document storage and sharing.
The implementation at a 50 person ophthalmology practice was executed as a tenant based cloud deployment with centralized administration of user accounts and role based access controls to support administrative staff, clinicians, and front desk scheduling functions. Operational governance is described through mailbox and file permission policies and document retention and compliance configurations consistent with healthcare operational needs, and collaboration workflows are focused on patient scheduling, referrals, and internal clinical communications. Connecticut Eye Consultants Microsoft 365 Collaboration serves as the primary collaboration layer connecting clinical and business functions via cloud hosted mail, file services, and team workspaces.
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Connecticut Eye Consultants CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avaya | Legacy | Avaya Call Reporting (ACR) | Call Tracking and Recording | CRM | Allied Communications | 2021 | 2021 |
In 2021 Connecticut Eye Consultants implemented Avaya Call Reporting (ACR) as a Call Tracking and Recording solution across its clinic network. Allied Communications deployed Avaya IP Office together with Avaya Call Reporting (ACR) to establish centralized call reporting, call recording and analytics for patient-facing telephone workflows.
The implementation focused on functional modules for call reporting, call recording and analytics, with ACR configured to capture call volume, call duration and agent activity to inform staffing and scheduling decisions. Avaya Call Reporting (ACR) was used to generate operational reports and recorded call evidence to support front-desk and contact-center processes typical of a healthcare CRM and contact-center implementation.
Architecturally the solution was implemented on the Avaya IP Office telephony platform with ACR providing the reporting layer, deployed across multiple clinic locations in the United States. Operational coverage included scheduling and patient call handling teams, with data flows routed from site telephony into ACR for centralized visibility into peak patient call volumes and contact-center performance.
Allied Communications led the rollout and configuration, aligning reporting outputs to staffing workflows so staffing could be matched to peak patient call volumes. The case study indicates Avaya Call Reporting (ACR) provided reporting and recording to improve staffing alignment and patient experience without specifying quantitative outcomes.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Connecticut Eye Consultants IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Connecticut Eye Consultants
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Connecticut Eye Consultants Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Connecticut Eye Consultants IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Connecticut Eye Consultants digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Connecticut Eye Consultants Technographics
Connecticut Eye Consultants is a Healthcare organization based in United States,
with around 50 employees and annual revenues of $5.0 million.
Connecticut Eye Consultants operates a diverse technology stack with applications such as
NextGen EHR, Microsoft 365 and Avaya Call Reporting (ACR),
covering areas like Electronic Health Record, Collaboration and Call Tracking and Recording.
Connecticut Eye Consultants has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as NextGen Healthcare, Microsoft and Avaya.
Connecticut Eye Consultants recently adopted applications including
Amazon S3 in 2022, Avaya Call Reporting (ACR) in 2021 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Connecticut Eye Consultants’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Connecticut Eye Consultants’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Connecticut Eye Consultants technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.