Danbury, 6810, CT,
United States
Connecticut Eye Consultants Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Connecticut Eye Consultants and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Connecticut Eye Consultants employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Connecticut Eye Consultants has purchased the following applications: NextGen EHR for Electronic Health Record in 2015, Microsoft 365 for Collaboration in 2020, Avaya Call Reporting (ACR) for Call Tracking and Recording in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Connecticut Eye Consultants is running and its propensity to invest more and deepen its relationship with NextGen Healthcare , Microsoft , Avaya or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Connecticut Eye Consultants revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Connecticut Eye Consultants intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NextGen Healthcare | Legacy | NextGen EHR | Electronic Health Record | ERP Services and Operations | n/a | 2015 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avaya | Legacy | Avaya Call Reporting (ACR) | Call Tracking and Recording | CRM | Allied Communications | 2021 | 2021 |
In 2021 Connecticut Eye Consultants implemented Avaya Call Reporting (ACR) as a Call Tracking and Recording solution across its clinic network. Allied Communications deployed Avaya IP Office together with Avaya Call Reporting (ACR) to establish centralized call reporting, call recording and analytics for patient-facing telephone workflows.
The implementation focused on functional modules for call reporting, call recording and analytics, with ACR configured to capture call volume, call duration and agent activity to inform staffing and scheduling decisions. Avaya Call Reporting (ACR) was used to generate operational reports and recorded call evidence to support front-desk and contact-center processes typical of a healthcare CRM and contact-center implementation.
Architecturally the solution was implemented on the Avaya IP Office telephony platform with ACR providing the reporting layer, deployed across multiple clinic locations in the United States. Operational coverage included scheduling and patient call handling teams, with data flows routed from site telephony into ACR for centralized visibility into peak patient call volumes and contact-center performance.
Allied Communications led the rollout and configuration, aligning reporting outputs to staffing workflows so staffing could be matched to peak patient call volumes. The case study indicates Avaya Call Reporting (ACR) provided reporting and recording to improve staffing alignment and patient experience without specifying quantitative outcomes.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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