Redwood City, 94065, CA,
United States
Contactual Technographics
Contactual Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Contactual and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Contactual employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Contactual has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2008, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Lumen Cloud (ex CenturyLink) for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Contactual is running and its propensity to invest more and deepen its relationship with Oracle , Google , Lumen Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Contactual revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Contactual intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Contactual Tech Stack and Enterprise Applications
Contactual ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008, Contactual implemented Oracle NetSuite ERP to centralize core accounting and billing functions. The deployment used Oracle NetSuite ERP within the ERP Financial category as a cloud SaaS solution to consolidate transactional finance data and support standard financial reporting workflows.
The implementation focused on core financial modules, including general ledger, accounts payable, accounts receivable, billing and invoice management, basic fixed asset tracking, bank reconciliation, and financial reporting. Oracle NetSuite ERP was configured to reflect a unified chart of accounts and to enforce accounting period controls and audit trails consistent with ERP Financial practice.
Operational integration emphasized linking order-to-cash and procure-to-pay workflows so revenue and cost flows were captured directly in the finance system. The rollout aligned sales order and inventory transaction streams with ledger postings, enabling automated invoice creation and reconciled vendor payments without naming external systems.
Governance was established through role-based access controls, standardized month-end close procedures, and documented finance process flows to support the small company finance and operations functions. Training and phased adoption activities were used to embed new transaction controls and reporting cadence across the organization.
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Contactual Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Contactual deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The implementation uses Google Workspace as a cloud native SaaS environment and leverages core application capabilities including Gmail, Google Drive, Google Docs, Google Calendar, Google Meet, and the Google Workspace Admin console to centralize email, document collaboration, file storage, scheduling, and video conferencing.
At a roughly 50 employee scale in the United States consumer packaged goods context, the Google Workspace implementation provides organization wide support for internal communications, collaborative content workflows, and calendar coordination across business functions. Governance is implemented through the Google Workspace Admin console for user provisioning, group and domain policy management, and basic data retention controls, and the deployment is surfaced on Contactual’s website, indicating enterprise level adoption of Google Workspace (Formerly Google G-Suite).
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Contactual IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lumen Technologies | Legacy | Lumen Cloud (ex CenturyLink) | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019, Contactual began using Lumen Cloud (ex CenturyLink) to host its public website and customer facing content. Contactual operates this deployment as part of its Application Hosting and Computing Services footprint, with the primary business function oriented to website hosting and marketing site delivery.
The Lumen Cloud (ex CenturyLink) implementation reflects standard Application Hosting and Computing Services capabilities, including virtual server provisioning and compute instance management, object storage for static assets, load balancing and traffic distribution, DNS management and SSL termination, and content delivery to support web traffic. Configuration scope described on the site indicates account level resource controls, firewall rule configuration, and monitoring instrumentation consistent with web hosting and operational continuity practices.
Operational coverage centers on the Contactual corporate website and marketing operations within the United States, with cloud account administration and access controls handled by internal IT or site administrators. Governance focuses on cloud account provisioning, role based access control, routine backups, and operational processes for content updates and monitoring to maintain the public site availability.
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Contactual
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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Senior Director of Engineering | Director | R&D | |
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Controller | Director | Finance | |
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Apps Being Evaluated by Contactual Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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