Contour Mortgage Corporation
990 Stewart Ave Suite 660,
Garden City, 11530, NY,
United States
Garden City, 11530, NY,
United States
1 800-568-1588
Banking and Financial Services
Contour Mortgage Corporation Technographics
Contour Mortgage Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Contour Mortgage Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 360 Contour Mortgage Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Contour Mortgage Corporation has purchased the following applications: ICE Encompass (formerly Ellie Mae Encompass) for Loan Management in 2011, Zendesk Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Contour Mortgage Corporation is running and its propensity to invest more and deepen its relationship with ICE Mortgage Technology , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Contour Mortgage Corporation revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Contour Mortgage Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Contour Mortgage Corporation Tech Stack and Enterprise Applications
Contour Mortgage Corporation ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ICE Mortgage Technology | Legacy | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Contour Mortgage Corporation implemented ICE Encompass (formerly Ellie Mae Encompass) as its Loan Management application to centralize loan origination functions. The deployment emphasized use by loan officers and underwriters to ensure timely, judicious, and accurate processing of mortgage files, aligning the Encompass environment with Contour's operational responsibilities.
ICE Encompass was configured to provide pipeline management through Encompass 360 and to support core Loan Management workflows including ordering title and appraisals, review and verification of borrower income, credit, and employment histories, and case management for VA, FHA, Freddie Mac, and Fannie Mac loans. The implementation leveraged the ICE Encompass application to standardize loan file assembly and to maintain program-specific documentation and data capture consistent with mortgage program requirements.
Operationally the system served the loan origination and underwriting functions, orchestrating the ordering lifecycle for title and appraisal services and surfacing verification tasks to underwriting staff. Encompass acted as the central loan file repository and workflow engine for pipeline visibility, enabling coordinated task assignment and status tracking across loan officers and underwriters.
Governance around Encompass focused on formalizing verification workflows and pipeline controls, embedding the Loan Management application into existing underwriting and fulfillment processes to reduce manual handoffs. Configuration centered on workflow templates for program-specific loans and standardized document sets, ensuring consistent processing across Contour Mortgage Corporation's origination teams.
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Contour Mortgage Corporation AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Contour Mortgage Corporation implemented Zendesk Chat on its public website. The Zendesk Chat deployment is a web-embedded conversational interface aligned with the Chatbots and Conversational AI category, positioned to capture prospective borrower inquiries and deliver real-time responses to site visitors.
The implementation focuses on live chat engagement, proactive messaging, canned response templates, and queue-based routing to internal service and sales teams. Zendesk Chat is configured to capture contact data and conversation transcripts for follow-up within Contour Mortgage Corporation’s existing support workflows, enabling agents to escalate or convert chats into tracked work items within internal processes.
Operational coverage centers on the corporate website contourmortgage.com and supports customer service and retail lending functions. Governance was oriented around web support operations and chat routing rules, with defined escalation and handoff workflows to ensure inquiries are triaged to the appropriate teams.
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Contour Mortgage Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Contour Mortgage Corporation implemented Microsoft 365 to provide Collaboration and productivity services across the organization. The deployment of Microsoft 365 consolidated core collaboration capabilities, leveraging Exchange Online style email and calendaring, SharePoint Online document management, OneDrive file sync, and Microsoft Teams communications to support business functions including loan processing, sales, and back-office operations. Microsoft 365 is positioned as the primary Collaboration platform for corporate productivity and document lifecycle management at Contour Mortgage Corporation.
The implementation narrative indicates a centralized Microsoft 365 tenant model for user provisioning, licensing, and security policy enforcement, with role-based access controls and retention controls inferred as standard governance elements for a regulated financial services firm. Public site references show Microsoft 365 signals on the company website, confirming surface-level integration of Microsoft 365 assets with customer-facing web properties, and the Microsoft 365 Collaboration footprint is described in the context of enterprise email, content collaboration, and internal communications workflows.
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Contour Mortgage Corporation Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Contour Mortgage Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Listing Management | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Contour Mortgage Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Contour Mortgage Corporation CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Contour Mortgage Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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Head of Operations | Director | Finance | |
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President & CEO | CXO | Finance | |
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Managing Director & CFO | Director | Finance | |
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Operations Manager | Manager | Finance | |
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Apps Being Evaluated by Contour Mortgage Corporation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Contour Mortgage Corporation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Contour Mortgage Corporation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Contour Mortgage Corporation Technographics
Contour Mortgage Corporation is a Banking and Financial Services organization based in United States,
with around 360 employees and annual revenues of $100.0 million.
Contour Mortgage Corporation operates a diverse technology stack with applications such as
ICE Encompass (formerly Ellie Mae Encompass), Zendesk Chat and Microsoft 365,
covering areas like Loan Management, Chatbots and Conversational AI and Collaboration.
Contour Mortgage Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ICE Mortgage Technology, Zendesk and Microsoft.
Contour Mortgage Corporation recently adopted applications including
DocuSign eSignature in 2021, HubSpot CMS in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Contour Mortgage Corporation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Contour Mortgage Corporation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Contour Mortgage Corporation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.