List of ICE Encompass (formerly Ellie Mae Encompass) Customers
ICE Mortgage Technology
4420 Rosewood Drive Suite 500,
Pleasanton, 94588, CA,
United States
Pleasanton, 94588, CA,
United States
1 925-227-7000
Professional Services
2000
$2.1B
Since 2010, our global team of researchers has been studying ICE Encompass (formerly Ellie Mae Encompass) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ICE Encompass (formerly Ellie Mae Encompass) for Loan Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ICE Encompass (formerly Ellie Mae Encompass) for Loan Management include: Fifth Third Bank, a United States based Banking and Financial Services organisation with 18676 employees and revenues of $8.25 billion, Regions Bank, a United States based Banking and Financial Services organisation with 19969 employees and revenues of $7.53 billion, CrossCountry Mortgage, a United States based Banking and Financial Services organisation with 7000 employees and revenues of $3.60 billion, Guaranteed Rate, a United States based Banking and Financial Services organisation with 10000 employees and revenues of $2.50 billion, Fairway Independent Mortgage Corporation, a United States based Banking and Financial Services organisation with 10000 employees and revenues of $2.30 billion and many others.
Contact us if you need a completed and verified list of companies using ICE Encompass (formerly Ellie Mae Encompass), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ICE Encompass (formerly Ellie Mae Encompass) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Academy Mortgage Corporation | Banking and Financial Services | 4500 | $2.2B | United States | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | 2019 | n/a |
In 2019, Academy Mortgage Corporation implemented ICE Encompass (formerly Ellie Mae Encompass) as its centralized Loan Management platform. The implementation established ICE Encompass as the primary system of record for mortgage origination workflows, standardizing intake, processing, underwriting support, and closing orchestration across Academy Mortgage Corporation lending operations.
ICE Encompass was configured to deliver core Loan Management capabilities including electronic loan file management, document management and imaging, eSignature integration, pricing and lock management, pipeline reporting, and embedded compliance controls typical of mortgage origination platforms. The deployment emphasized workflow automation for loan officers, processors, and underwriting teams, and used Encompass configuration and business rule engines to enforce consistent data capture and decisioning across loan products.
Operational governance moved toward vendor-managed hosting and platform maintenance, with ICE Mortgage Technology handling updates, maintenance, hosting, and compliance patching so Academy Mortgage Corporation could focus on customer relationships and core lending activities. This vendor-managed model centralized application administration and reduced in-house software maintenance responsibilities, aligning application ownership with the vendor while leaving business process ownership for origination, underwriting, and closing with Academy Mortgage Corporation teams.
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Arrow Bank | Banking and Financial Services | 600 | $140M | United States | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | 2020 | n/a |
In 2020, Arrow Bank implemented ICE Encompass (formerly Ellie Mae Encompass) as its Loan Management application. The deployment established ICE Encompass as the bank's primary loan origination and processing platform for its 600-employee institution in the United States, supporting mortgage origination, underwriting, processing, and closing functions.
Implementation emphasized core Loan Management modules including centralized loan origination, electronic document management, automated condition sets and tracking, pipeline management, and workflow orchestration for ordering credit reports, appraisals, and flood determinations. Configuration work included pre-underwrite workflows and construction loan processing capabilities, and role-based processing queues were built to align with mortgage processors, loan officers, and underwriters.
Operational coverage focused on the mortgage operations group and downstream closing teams, with daily pipeline management, documentation validation, and condition fulfillment processed through ICE Encompass. ICE Encompass (formerly Ellie Mae Encompass) was used to standardize file intake and documentation handling for W2s, paystubs, tax returns, and appraisal and title activity, embedding compliance checkpoints into origination workflows.
Governance centered on standardized workflows, audit trails, and user permission structures to separate duties and support compliance oversight, while change control for condition sets and workflow rules was managed by lending operations. Training and role-based access were implemented to align processors and loan officers with the system, institutionalizing ICE Encompass into Arrow Bank's underwriting and closing processes.
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Associated Mortgage Bankers Inc | Banking and Financial Services | 50 | $10M | United States | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | 2011 | n/a |
In 2011, Associated Mortgage Bankers Inc implemented ICE Encompass (formerly Ellie Mae Encompass) to centralize Loan Management across its origination operations. The engagement included management of a complete migration of the bank to the Encompass loan origination system, establishing the application as the primary platform for loan intake, processing, and loan file orchestration.
Implementation work encompassed setup and management of inbound and outbound call center operations and predictive dialer software, aligned with loan origination workflows to support borrower outreach and loan status communications. ICE Encompass was configured to support standard Loan Management functions such as application intake, pipeline tracking, document management, and borrower communication orchestration, with automation applied to origination workflows where appropriate.
Operational scope extended to turnkey services for physical and technological provisioning, including complete setup and dismantling of branch and remote offices, and governance for ongoing branch IT operations. The program formally unified loan operations, branch provisioning, and contact center processes under Encompass, impacting loan origination, operations, branch IT, and customer service functions without external system integrator involvement noted.
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Bankers Bank | Banking and Financial Services | 160 | $11M | United States | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | 2021 | n/a |
In 2021, Bankers Bank implemented ICE Encompass, formerly Ellie Mae Encompass, in the Loan Management category. The engagement at Bankers Bank of Wisconsin targeted mortgage loan processing and record retention capabilities aligned to institutional lending workflows.
The deployment emphasized loan origination and document management workflows, configuring ICE Encompass to capture mortgage loan data, manage closing documentation, and automate XML based exports for long term COLD storage. Configuration activities included data mapping, form template customization, pipeline configuration, and validation of automated extraction routines used for archival and downstream reporting.
Integrations were implemented with existing enterprise systems including FISERV DNA, Identifi COLD storage, FIS, and FICS, while ICE Mortgage Technology served as the Encompass vendor. The technical footprint leveraged on premise Oracle database systems with upgrades and patching work spanning 11g to 12c and 19c, and virtual application management using VMware vSphere to support data extraction and ad hoc SQL analysis workflows.
Project governance and rollout were managed by internal IT and business analysts who led requirements gathering, testing, and cross team coordination with third party project managers and implementation teams. Operational ownership included day to day application management, creation of Visio process diagrams and enterprise knowledge base articles, and maintenance of a proprietary XML automation system for long term mortgage data storage.
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Boulder County | Government | 2500 | $604M | United States | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | 2020 | n/a |
In 2020, Boulder County implemented ICE Encompass (formerly Ellie Mae Encompass) as its Loan Management platform. The deployment was positioned to centralize loan lifecycle functions for county-administered lending and loan administration workflows across relevant county departments.
Configuration emphasized core Loan Management capabilities including loan origination workflow orchestration, centralized document management, automated compliance and audit trail capture, and support for electronic signatures and closing records. ICE Encompass (formerly Ellie Mae Encompass) was configured to enforce role based access controls and workflow routing for underwriting, approval, and closing processes.
Publicly observable tooling shows Boulder County using Tableau on its website as an analytics and visualization layer, indicating a separate reporting tier for dashboards and public facing data. The presence of Tableau on county web properties suggests reporting and visualization functions operate alongside the Loan Management stack, though direct integration patterns are not documented in the source.
Operational governance for the ICE Encompass Loan Management deployment centered on structured workflows, auditability and records retention to satisfy public sector compliance obligations, with process ownership aligned to loan officers, compliance staff and records management. The implementation narrative describes a centralized approach to loan processing and standardized record keeping consistent with government Loan Management deployments.
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Banking and Financial Services | 902 | $244M | United States | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | 2012 | n/a |
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Banking and Financial Services | 70 | $12M | United States | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | 2011 | n/a |
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Banking and Financial Services | 302 | $50M | United States | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | 2018 | n/a |
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Banking and Financial Services | 195 | $60M | United States | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | 2016 | n/a |
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Banking and Financial Services | 144 | $20M | United States | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | 2023 | n/a |
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Buyer Intent: Companies Evaluating ICE Encompass (formerly Ellie Mae Encompass)
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ICE Encompass (formerly Ellie Mae Encompass). Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating ICE Encompass (formerly Ellie Mae Encompass) for Loan Management include:
- Button Finance, a United States based Banking and Financial Services organization with 350 Employees
- ESB Financial, a United States based Banking and Financial Services company with 950 Employees
- The Venetian Resort Las Vegas, a United States based Leisure and Hospitality organization with 6000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Button Finance | Banking and Financial Services | 350 | $50M | United States | 2026-03-27 |
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ESB Financial | Banking and Financial Services | 950 | $238M | United States | 2026-03-25 |
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Citywide Brokers | Construction and Real Estate | 10 | $1M | United States | 2026-03-18 |
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Leisure and Hospitality | 6000 | $3.3B | United States | 2026-03-17 |
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Banking and Financial Services | 345 | $50M | United States | 2026-03-04 |
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Professional Services | 10 | $1M | United States | 2026-02-09 |
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Professional Services | 10 | $1M | United States | 2025-12-28 |
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Banking and Financial Services | 1700 | $431M | United States | 2025-12-02 |
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Professional Services | 10 | $1M | India | 2025-11-20 |
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Professional Services | 145 | $14M | United States | 2025-11-12 |
FAQ - APPS RUN THE WORLD ICE Encompass (formerly Ellie Mae Encompass) Coverage
ICE Encompass (formerly Ellie Mae Encompass) is a Loan Management solution from ICE Mortgage Technology.
Companies worldwide use ICE Encompass (formerly Ellie Mae Encompass), from small firms to large enterprises across 21+ industries.
Organizations such as Fifth Third Bank, Regions Bank, CrossCountry Mortgage, Guaranteed Rate and Fairway Independent Mortgage Corporation are recorded users of
ICE Encompass (formerly Ellie Mae Encompass) for Loan Management.
Companies using ICE Encompass (formerly Ellie Mae Encompass) are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.
Companies using ICE Encompass (formerly Ellie Mae Encompass) are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ICE Encompass (formerly Ellie Mae Encompass) across Americas, EMEA, and APAC.
Companies using ICE Encompass (formerly Ellie Mae Encompass) range from small businesses with 0-100 employees - 8.57%, to mid-sized firms with 101-1,000 employees - 48.57%, large organizations with 1,001-10,000 employees - 37.14%, and global enterprises with 10,000+ employees - 5.71%.
Customers of ICE Encompass (formerly Ellie Mae Encompass) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified ICE Encompass (formerly Ellie Mae Encompass) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Loan Management.