ContourGlobal
Knockmore Hill CHP 12A Lissue Road Lisburn, United Kingdom, Co.,
London, BT28 2SZ,
United Kingdom
London, BT28 2SZ,
United Kingdom
44 28 9262-2990
Utilities
ContourGlobal Technographics
ContourGlobal Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ContourGlobal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 ContourGlobal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ContourGlobal has purchased the following applications: SAP S/4 HANA for ERP Financial in 2019, Zoom for Audio Video and Web Conferencing in 2021, Backstop CRM for CRM in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ContourGlobal is running and its propensity to invest more and deepen its relationship with SAP , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ContourGlobal revenues, which have grown to $2.15 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ContourGlobal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ContourGlobal Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2019 | 2020 |
In 2019 ContourGlobal implemented SAP S/4 HANA to modernize core finance processes, positioning SAP S/4 HANA as the central ERP Financial platform for the company’s global finance organization. The deployment was executed as part of a broader SAP Hybrid ERP environment that included ECC 6.0, BPC, and SuccessFactors, aligning SAP S/4 HANA with planning, consolidation, and HR systems to support corporate accounting and financial close workflows.
Configuration focused on standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed assets accounting, and financial planning and consolidation via SAP BPC. The program explicitly layered Robotic Process Automation into selected accounting and finance areas to eliminate manual errors and improve transactional efficiency, and it extended reporting and analytics by revamping Business Intelligence with in-memory visualization tools and machine learning components tied to SAP Leonardo.
Integrations connected SAP S/4 HANA to existing ECC 6.0 instances, SAP BPC for planning and consolidation, SuccessFactors for workforce and payroll alignment, PowerBI for standardized reporting, and machine learning services through SAP Leonardo. Operational coverage was global, driven by the corporate IT organization and designed to accelerate M&A integration, support a mobile workforce, and streamline finance operations across regions and business units.
Governance and process changes accompanied the technical rollout, with implementation of Business Relationship Management functionality, the establishment of a structured Project Management Office for agile delivery, and strengthened IT governance and compliance processes. Reported outcomes tied to the SAP and broader IT program include a 50% reduction in M&A integration time, over 30% reduction in project implementation time, more than 40% cost reduction in targeted finance processes through RPA, and over 30% cost avoidance attributed to the SAP Hybrid ERP environment strategy.
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, ContourGlobal implemented Zoom as its Audio Video and Web Conferencing solution. The Zoom deployment is surfaced on the ContourGlobal corporate website to support web-based conferencing and public-facing meeting and webinar workflows, indicating a visible external engagement footprint in addition to internal collaboration use.
Configuration emphasized core Audio Video and Web Conferencing capabilities, including scheduled meetings, webinar hosting, screen sharing, session recording, and participant management, with administration and account provisioning managed through Zoom native admin controls. The presence of Zoom on the website implies embedded meeting access and registration flows that align the application with corporate communications and stakeholder engagement functions, while central IT and communications teams are likely responsible for policy and user governance through the platform's built-in controls.
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Backstop Solutions | Legacy | Backstop CRM | CRM | CRM | n/a | 2019 | 2019 |
In 2019, ContourGlobal implemented Backstop CRM, deploying Backstop CRM as the companys customer relationship management platform and embedding it on their corporate website. The deployment addressed core CRM functions including contact and account management, opportunity pipeline tracking, activity and task management, and reporting dashboards to support sales and client services teams.
Configuration emphasized web form capture and site based lead intake, routing inbound contacts into a centralized Backstop CRM repository and standardizing follow up workflows across commercial and customer facing teams. Governance focused on a unified data model and role based access controls, with operational coverage directed at commercial, sales and client service functions within the organization.
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Customer Experience | CRM |
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2019 | 2019 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ContourGlobal
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ContourGlobal Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ContourGlobal IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ContourGlobal digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ContourGlobal Technographics
ContourGlobal is a Utilities organization based in United Kingdom,
with around 1500 employees and annual revenues of $2.15 billion.
ContourGlobal operates a diverse technology stack with applications such as
SAP S/4 HANA, Zoom and Backstop CRM,
covering areas like ERP Financial, Audio Video and Web Conferencing and CRM.
ContourGlobal has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Zoom Video Communications and Backstop Solutions.
ContourGlobal recently adopted applications including
Zoom in 2021, Okta Identity Cloud in 2021 and Cisco Secure Email (formerly Email Security Appliance) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ContourGlobal’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ContourGlobal’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ContourGlobal technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.