Convercent, by OneTrust
3858 Walnut Street Suite 255,
Greenwood Village, 80205, CO,
United States
Greenwood Village, 80205, CO,
United States
1-303-526-7600
Professional Services
Convercent, by OneTrust Technographics
Convercent, by OneTrust Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Convercent, by OneTrust and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Convercent, by OneTrust employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Convercent, by OneTrust has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2015, DocuSign eSignature for Digital Signing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Convercent, by OneTrust is running and its propensity to invest more and deepen its relationship with Drift , TeamSupport , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Convercent, by OneTrust revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Convercent, by OneTrust intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Convercent, by OneTrust Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Convercent, by OneTrust deployed Drift AI Chatbot on its public website. The engagement leveraged a Chatbots and Conversational AI implementation to establish an always available conversational entry point for inbound visitors and prospective customers, with Drift AI Chatbot serving as the primary website conversation layer.
The implementation focused on the embeddable web chat widget, configured with AI driven intent detection and playbook driven responses. Configuration work included conversational flows for lead capture and qualification, automated meeting scheduling flows, live agent handover rules, and a managed library of canned responses and message templates. Drift AI Chatbot was set up to deliver contextual messaging based on page context and campaign entry points, and to support routing logic for marketing qualified interactions.
Operational ownership was aligned to marketing and customer success teams who maintained conversation playbooks, escalation workflows, and response governance. Rollout targeted the Convercent website in the United States, with team training on messaging standards and ongoing refinement using the chatbot’s built in analytics and conversation logs. The narrative reflects a web centric Chatbots and Conversational AI deployment that centralized digital engagement workflows on the Drift AI Chatbot platform.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2018 | 2018 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2020 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2021 | 2021 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Convercent, by OneTrust implemented Microsoft 365 as its Collaboration platform. The professional services firm of approximately 150 employees is documented as using Microsoft 365 on the Convercent website, indicating a company-wide adoption of cloud productivity tooling for internal and externally visible collaboration needs.
The Microsoft 365 deployment aligns with standard Collaboration category capabilities, leveraging core cloud services such as Exchange Online for email, SharePoint Online for intranet and document libraries, Teams for meetings and chat, and OneDrive for personal file storage. Configuration and functional emphasis reflect content collaboration, calendaring, real time communication, and document sharing workflows common to Collaboration implementations.
Operational scope is company-wide within the United States, supporting corporate functions across the business and surfacing collaboration capabilities on public pages. Governance for a Microsoft 365 Collaboration deployment in this context typically includes centralized account management, access controls and document lifecycle policies to support corporate compliance and information governance requirements.
|
|
|
|
|
Event Management | Collaboration |
|
2020 | 2020 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023, Convercent, by OneTrust implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment embeds DocuSign eSignature to capture legally enforceable electronic signatures through embedded signing flows and API-driven signature requests, preserving signer authentication, audit trails, and signature certificates within the DocuSign environment.
Configuration emphasizes template-based envelopes, signer authentication options, and automated notification workflows to support web-hosted agreement and consent capture. Operationally the DocuSign eSignature implementation serves external, customer-facing signing workflows on the corporate website and delivers signed artifacts and audit information for review by internal compliance and legal stakeholders. Convercent, by OneTrust DocuSign eSignature Digital Signing supports customer-facing signature capture and compliance-oriented document lifecycle management.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2020 | 2020 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2024 | 2024 |
|
|
|
|
|
Account Based Marketing, Sales Engagement | CRM |
|
2017 | 2017 |
|
|
|
|
|
CRM | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
|
|
|
|
Data Management Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Data Management Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2014 | 2014 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
IT Decision Makers and Key Stakeholders at Convercent, by OneTrust
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Convercent, by OneTrust Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Convercent, by OneTrust IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Convercent, by OneTrust digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Convercent, by OneTrust Technographics
Convercent, by OneTrust is a Professional Services organization based in United States,
with around 150 employees and annual revenues of $35.0 million.
Convercent, by OneTrust operates a diverse technology stack with applications such as
Drift AI Chatbot, Microsoft 365 and DocuSign eSignature,
covering areas like Chatbots and Conversational AI, Collaboration and Digital Signing.
Convercent, by OneTrust has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Drift, Microsoft and DocuSign.
Convercent, by OneTrust recently adopted applications including
6sense Account Engagement Platform in 2024, DocuSign eSignature in 2023 and Lumen Cloud (ex CenturyLink) in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Convercent, by OneTrust’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Convercent, by OneTrust’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Convercent, by OneTrust technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.