New York, 10016-5335, NY,
United States
Converge Direct Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Converge Direct and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Converge Direct employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Converge Direct has purchased the following applications: Microsoft 365 for Collaboration in 2017, Lead Capsule CRM for CRM in 2020, Amazon SES for Transactional Email in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Converge Direct is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Lead Capsule or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Converge Direct revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Converge Direct intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lead Capsule | Legacy | Lead Capsule CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020 Converge Direct deployed Lead Capsule CRM. The deployment places Lead Capsule CRM on the company website to capture and centralize inbound leads for this 20 person professional services firm in the United States, aligning the application with core CRM use cases for small businesses.
The implementation emphasizes contact and lead management, web to lead capture embedded on site, pipeline tracking and activity logging, capabilities that are typical for the CRM category. The configuration reflects a cloud hosted SaaS footprint with the website integration acting as the primary lead capture surface and the central record store for sales and client facing staff. Operational scope is concentrated on sales and marketing workflows, with governance focused on centralized contact ownership, manual pipeline progression controls and lightweight process rules suitable for a small organization. Ongoing administration is handled internally, keeping configuration and rollout practices proportional to the firm size and business model.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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