Eagan, 55121, MN,
United States
ConvergeOne Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ConvergeOne and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 ConvergeOne employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
ConvergeOne has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2021, Adobe Connect for Audio Video and Web Conferencing in 2017, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ConvergeOne is running and its propensity to invest more and deepen its relationship with Oracle , Sage , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ConvergeOne revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ConvergeOne intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Microsoft Dynamics GP | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, ConvergeOne implemented Oracle NetSuite ERP as its ERP Financial platform. The program replaced Microsoft Dynamics GP and is described as a migration from Great Planes to NetSuite that is currently in phase 3, with the project halfway through administrative tasks, code checks and cross functional team collaboration.
The deployment uses Oracle NetSuite ERP in a cloud based SaaS architecture and emphasizes ERP Financial capabilities such as general ledger, accounts payable, accounts receivable and financial reporting. Implementation work explicitly leverages NetSuite tools SuiteBuilder, SuiteFlow, SuiteTalk and SuiteAnalytics, and requires integration with third party integration tools and NetSuite APIs.
Operational scope centers on core organizational functions and touches finance, accounting and IT teams, while supporting ConvergeOne service delivery and managed solutions operations. Integrations are being executed via SuiteTalk and external integration tooling to connect transactional and support systems, with administrative configuration and custom scripting handled by in house NetSuite developers.
Governance includes code checks, administrative controls, and the establishment of coding standards, integration and security best practices as part of phase 3 activities. The NetSuite Developer role is responsible for planning, developing, launching and maintaining solutions, resolving performance issues and support tickets, and recommending remediation for chronic issues to improve productivity.
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ERP Financial | ERP Financial Management |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, ConvergeOne deployed Adobe Connect on its website as a customer-facing Audio Video and Web Conferencing solution. ConvergeOne implemented Adobe Connect to support external client engagement and webinar delivery, positioning Adobe Connect within marketing and customer success workflows for online meetings and presentations.
The Adobe Connect deployment emphasizes standard conferencing capabilities, including persistent virtual meeting rooms, webinar hosting, screen sharing, multi-stream audio and video, session recording, chat and polling, and content upload and playback. Configuration work focused on meeting room templates, attendee management and role-based permissions, and recording retention settings to support repeatable webinar and demo workflows.
Operationally the Adobe Connect instance is embedded on ConvergeOne's website to provide public-facing registration and meeting access, with governance aligned to web publishing and event scheduling processes. Management responsibilities center on event configuration, attendee provisioning and monitoring of session recordings, enabling Marketing and Customer Success teams to run scheduled webinars and on-demand demonstrations using Adobe Connect.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 ConvergeOne implemented DocuSign eSignature as a Digital Signing solution embedded on its public website. The deployment places DocuSign eSignature at the customer facing signature touchpoint to capture legally binding signatures for contracts and order forms, aligning the ConvergeOne DocuSign eSignature Digital Signing relationship with customer engagement workflows.
Configuration emphasized typical eSignature modules such as template driven envelopes, embedded signing sessions, signer authentication, and audit trail and certificate capture. The implementation uses template management and centralized envelope tracking to standardize signature workflows and reduce manual routing across transaction types.
Operational coverage centers on sales contract execution and professional services engagement letters, aligning DocuSign eSignature with contract lifecycle and customer onboarding processes. Governance changes included establishing signing policies, role based access controls and records retention procedures to support auditability and compliance.
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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