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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cooperatieve Rabobank Peelland Zuid Ua Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ACI Worldwide Legacy ACI Automated Dispute Manager Dispute Management ERP Services and Operations n/a 2014 2017
In 2014, Cooperatieve Rabobank Peelland Zuid Ua implemented ACI Automated Dispute Manager, using the category to centralize chargeback and dispute handling in the Netherlands as part of the TAPIR issuing and transaction-processing modernization program. The implementation concentrated on centralizing dispute intake, automated workflow orchestration, and case lifecycle management across issuing operations. ACI Automated Dispute Manager was configured to standardize chargeback adjudication, evidence collection, representment preparation, and automated case routing, aligning with standard dispute management functional modules. The deployment included decision logic driven by rules and workflow automation to accelerate dispute resolution and enable consistent fraud and exception handling. The TAPIR program completed migration of transaction flows by 2017, integrating dispute handling into the broader issuing and transaction-processing pipelines across Rabobank Netherlands operations. Governance emphasized centralized dispute workflow ownership, standardized procedures, and a staged rollout under TAPIR, delivering faster time-to-market, standardization and improved dispute and fraud management as described in the vendor case study.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Speech to Text Speech Recognition AI AI-Powered Application n/a 2025 2025
In 2025, Cooperatieve Rabobank Peelland Zuid Ua deployed Microsoft Azure Speech to Text to add real time transcription into its customer service operations, leveraging Speech Recognition AI for intent recognition and automated routing. The deployment targeted its Netherlands contact center to support a voice enabled agent alongside complementary conversational text agents. Rabobank used Microsoft Copilot Studio together with Azure AI Speech to configure a voice enabled agent that converts spoken calls into text streams, feeding intent classification and routing logic. Two text agents were created and deployed rapidly, with the text agents going live within three months, delivering conversational automation and handoff rules for complex intents. Transcription outputs were integrated into contact center routing and conversational automation workflows so the voice enabled agent could surface intents and route interactions to text agents or human agents based on detected intent. Operational coverage included handling high volume customer engagement, processing about 20,000 daily calls and 7,000 daily chats through the combined agent estate. The implementation directly impacted customer service and contact center workflows, with Rabobank reporting a 62 percent self service chat rate from the deployed conversational agents. Microsoft Azure Speech to Text served as the core Speech Recognition AI component driving transcription, intent recognition, and routing for the deployment.
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Power BI Analytics and BI Analytics and BI n/a 2022 2022
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2019 2019
Collaboration Collaboration 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Brand Management CRM 2019 2019
Brand Management CRM 2022 2022
Customer Experience CRM 2018 2018
Customer Experience CRM 2020 2020
Tag Management CRM 2017 2017
Tag Management CRM 2021 2021
SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Configure Price Quote (CPQ) SPM 2024 2025
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2019 2020
Master Data Management PaaS 2020 2021
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Master Data Management, Database Management IaaS 2014 2015
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2018 2019
IT Decision Makers and Key Stakeholders at Cooperatieve Rabobank Peelland Zuid Ua
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Cooperatieve Rabobank Peelland Zuid Ua Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Cooperatieve Rabobank Peelland Zuid Ua Technographics

Cooperatieve Rabobank Peelland Zuid Ua is a Banking and Financial Services organization based in Netherlands, with around 20 employees and annual revenues of $2.0 million.

Cooperatieve Rabobank Peelland Zuid Ua operates a diverse technology stack with applications such as ACI Automated Dispute Manager, Microsoft Azure Speech to Text and Microsoft Power BI, covering areas like Dispute Management, Speech Recognition AI and Analytics and BI.

Cooperatieve Rabobank Peelland Zuid Ua has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ACI Worldwide and Microsoft.

Cooperatieve Rabobank Peelland Zuid Ua recently adopted applications including Microsoft Azure Speech to Text in 2025, Zafin Product and Pricing in 2024 and Microsoft Power BI in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Cooperatieve Rabobank Peelland Zuid Ua’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Cooperatieve Rabobank Peelland Zuid Ua’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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