Sao Paulo, 01301-100,
Brazil
Copastur Viagens e Turismo Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Copastur Viagens e Turismo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Copastur Viagens e Turismo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Copastur Viagens e Turismo has purchased the following applications: Benner Backoffice for Travel Agency ERP in 2024, Zoom for Audio Video and Web Conferencing in 2020, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Copastur Viagens e Turismo is running and its propensity to invest more and deepen its relationship with Benner Sistemas , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Copastur Viagens e Turismo revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Copastur Viagens e Turismo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benner Sistemas | Legacy | Benner Backoffice | Travel Agency ERP | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Copastur Viagens e Turismo adopted Benner Backoffice, implementing the Travel Agency ERP to automate its Brazilian back office operations. The implementation focused on Benner Backoffice modules for finance, invoicing, commission control and reconciliation, addressing core travel agency accounting and commission settlement workflows. The work follows Benner Sistemas return to the tourism vertical in 2024 and is referenced in PANROTAS client listings.
Configuration centered on automating reconciliation and commission control to streamline invoice processing and financial close procedures, with module-level usage inferred from vendor product descriptions and client listings. Governance emphasis aligned finance and commercial workflows under the Benner Backoffice Travel Agency ERP to standardize commission reconciliation and invoicing processes across Copastur operations in Brazil. Benner reports back office automation can reduce staffing needs by 30% to 40%, indicating expected efficiency and cost reductions.
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Travel Management | ERP Services and Operations |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2024 | 2024 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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