Paris, 77435,
France
Cora France Technographics
Cora France Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cora France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18072 Cora France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cora France has purchased the following applications: SAP Business Suite for ERP Financial in 2007, Ruby Live Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cora France is running and its propensity to invest more and deepen its relationship with SAP , Cegid , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cora France revenues, which have grown to $5.14 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cora France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cora France Tech Stack and Enterprise Applications
Cora France ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business Suite | ERP Financial | ERP | n/a | 2007 | 2007 |
In 2007, Cora France implemented SAP Business Suite for ERP Financial to centralize user administration across its retail operations. The deployment targeted a three tier landscape with Development, QAS and Production environments and managed approximately 600 named users for transactional and project team access.
Role administration and access control were implemented using Profile Generator PFCG, creating functional roles for MM, SD, FICO and BI in development and test environments. Roles were modified to reflect business process changes by adding transactions, changing authorization objects and removing authorizations, with comprehensive testing of roles and authorizations to ensure accuracy and segregation of duties.
Operational processes included routine user and password maintenance, tracing and troubleshooting authorization errors using SU53 and ST01, and transporting role changes between Development and QAS via STMS. The implementation covered project team member access provisioning across all environments and involved close coordination with development and consulting teams while leveraging the User Information System Role Administration for user lifecycle management.
Security governance established and documented security policies and procedures covering user maintenance, activity group and role maintenance with Profile Generator. The program identified access to sensitive data, defined classification of critical transactions, maintained a critical access rule set and SoD rule set, designed a comprehensive security matrix to document security design and control production user requests, and worked with the audit team to validate SAP security controls.
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ERP Financial | ERP |
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2016 | 2016 |
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Cora France AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Cora France implemented Ruby Live Chat on its public website. The deployment places Ruby Live Chat squarely within the Chatbots and Conversational AI category to support customer service interactions initiated by shoppers on cora.fr. The implementation covers the web front end and a live chat widget exposed to site visitors, routing sessions to in‑house agents and generating conversational logs for operational review.
Ruby Live Chat was configured to provide a conversational agent layer with live agent handoff, scripted responses, session routing and transcript capture, consistent with Chatbots and Conversational AI functional patterns. Integration is explicitly on the website, with conversational sessions funneled into existing customer service workflows and agent consoles for handling order inquiries and shopper support. Governance focused on chat script management, agent escalation playbooks, and hours of coverage to standardize responses across retail customer service operations. The Cora France Ruby Live Chat deployment centralizes conversational data on cora.fr for customer operations and quality review.
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Cora France Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Cora France implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Cora France uses Google Workspace (Formerly Google G-Suite) in the Collaboration category to support corporate communications and retail team collaboration. The presence of Google Workspace is observable on Cora France's public website, indicating an enterprise email and collaboration footprint tied to the retailer.
The deployment centralizes core Google Workspace capabilities including Gmail, Google Drive, Calendar, Docs, Sheets, Slides, Google Meet, and the Google Admin Console, with administrative controls for user provisioning, organizational unit configuration, group management, and device access. Functional coverage aligns to corporate communications, store operations collaboration, merchandising coordination, and back office document workflows, with governance executed through Google Workspace administration and organizational policies consistent with Collaboration platform practices.
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Cora France CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2021 | 2021 |
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Cora France ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incident Management | ITSM |
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2020 | 2020 |
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Cora France Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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Cora France TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Cora France IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Cora France CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Cora France
Apps Being Evaluated by Cora France Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||