Coronis Health
5963 Exchange Dr Ste. 114,
Sykesville, 21784, MD,
United States
Sykesville, 21784, MD,
United States
1 866-208-7710
Professional Services
Coronis Health Technographics
Coronis Health Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Coronis Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 Coronis Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coronis Health has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2019, 8x8 Unified Communications as a Service for Collaboration in 2024, Scribe Document Processes for Document Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coronis Health is running and its propensity to invest more and deepen its relationship with HubSpot , 8x8, Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coronis Health revenues, which have grown to $2.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coronis Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Coronis Health Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 8x8, Inc. | Legacy | 8x8 Unified Communications as a Service | Collaboration | Collaboration | n/a | 2024 | 2024 |
In 2024, Coronis Health deployed 8x8 Unified Communications as a Service. The deployment is in the Unified Communications as a Service category and followed an extensive proof of concept that required tight integration with third party CX solutions, reflecting the vendor selection criteria for unified voice and contact center capabilities. Coronis Health is a healthcare revenue cycle management company with more than 11,000 employees across 26 global locations, and the rollout was scoped to address specific contact center and enterprise communications needs.
The implementation includes 8x8 Unified Communications as a Service together with 8x8 Contact Center with Voice for Microsoft Teams, configured to support 2,500 employees including 800 contact center agents. Functional capabilities implemented target enterprise telephony, contact center voice routing and agent channels, and voice integration with Microsoft Teams, aligning telephony, presence, and contact center workflows common to UCaaS and CCaaS deployments.
Integrations explicitly referenced include Microsoft Teams voice integration via Voice for Microsoft Teams and connections to third party CX solutions used in Coronis Health contact center operations, creating an integrated architecture that centralizes voice services while preserving adjacent CX tooling. Operational coverage spans contact center operations, corporate communications, and regional site deployments within the company footprint, supporting both agent and non agent user profiles.
Governance and rollout emphasized a proof of concept based validation before phased provisioning, with centralized administration for telephony and contact center configuration, and process alignment between contact center management and enterprise communications teams to meet Coronis Health unique business requirements.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Scribe Content | Legacy | Scribe Document Processes | Document Management | Content Management | n/a | 2022 | 2022 |
In 2022, Coronis Health implemented Scribe Document Processes. Scribe Document Processes, classified as Document Management, was deployed to standardize standard operating procedures and reduce manual documentation across Coronis Health operations in Michigan, United States, with a specific focus on healthcare revenue cycle management workflows.
The implementation concentrated on SOP authoring and a central template library, combined with PII safe SOP publishing and controlled access for operational users. The deployment enabled task-oriented workflows for ticket response and task transfers, and employed document versioning and audit-oriented controls consistent with Document Management functional terminology.
Operational coverage centered on operations teams in Michigan, affecting business functions including operations, compliance, documentation, and ticket handling. The rollout centralized SOP governance and restructured task workflows to embed published procedures into day to day ticket response and task transfer processes, improving procedural consistency.
Coronis Health reported measurable outcomes from the Scribe Document Processes deployment, including more than 60 hours saved, an 18% increase in participation and compliance, and a 20% increase in task accuracy. The implementation emphasized PII safe SOP publishing to support compliance requirements while streamlining documentation and operational task execution.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Call Center | CRM |
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2024 | 2024 |
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CRM | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Coronis Health
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Coronis Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Coronis Health Technographics
Coronis Health is a Professional Services organization based in United States,
with around 11000 employees and annual revenues of $2.50 billion.
Coronis Health operates a diverse technology stack with applications such as
Hubspot Live Chat, 8x8 Unified Communications as a Service and Scribe Document Processes,
covering areas like Chatbots and Conversational AI, Collaboration and Document Management.
Coronis Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HubSpot, 8x8, Inc. and Scribe Content.
Coronis Health recently adopted applications including
UiPath RPA Platform in 2025, Oracle Cloud Infrastructure in 2025 and 8x8 Unified Communications as a Service in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Coronis Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Coronis Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Coronis Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.