Knutsford, WA16 0SG,
United Kingdom
Cortech Developments Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cortech Developments and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 Cortech Developments employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cortech Developments has purchased the following applications: Microsoft 365 for Collaboration in 2020, Cloudflare CDN for Content Delivery Network in 2020, SugarCloud for Customer Experience, CRM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cortech Developments is running and its propensity to invest more and deepen its relationship with Microsoft , Cloudflare , SugarCRM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cortech Developments revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cortech Developments intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SugarCRM | Legacy | SugarCloud | Customer Experience, CRM | CRM | Redk | 2021 | 2021 |
In 2021 Cortech Developments implemented SugarCloud to centralize customer data and automate ticketing within its Customer Experience,CRM environment in the United Kingdom. The deployment used SugarCloud as the primary cloud CRM platform and focused on consolidating contact and account records while streamlining sales and service workflows for a 35 person organization.
The implementation emphasized CRM and customer service capabilities, configuring a centralized data model, automated ticketing workflows and case management. The project likely leverages Sugar Serve on SugarCloud to manage tickets and service queues, and included configuration of role based access, case routing rules and sales opportunity tracking to align service and sales processes.
Operational scope targeted sales and service teams across Cortech Developments in the United Kingdom, with Redk engaged as the systems integrator for implementation services. The architecture followed a cloud native SaaS deployment pattern on SugarCloud, enabling a single source of customer truth and automation of frontline service processes.
Governance workstreams accompanied the rollout, centering on process standardization for ticket handling and sales to service handoffs and user training for CRM adoption. Reported outcomes included improved employee productivity and delivery of a scalable cloud CRM platform through the SugarCloud implementation.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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