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Michelin, an e2open customer evaluated Oracle Transportation Management

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Cortech Developments Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cloudflare Legacy Cloudflare CDN Content Delivery Network IaaS n/a 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SugarCRM Legacy SugarCloud Customer Experience, CRM CRM Redk 2021 2021
In 2021 Cortech Developments implemented SugarCloud to centralize customer data and automate ticketing within its Customer Experience,CRM environment in the United Kingdom. The deployment used SugarCloud as the primary cloud CRM platform and focused on consolidating contact and account records while streamlining sales and service workflows for a 35 person organization. The implementation emphasized CRM and customer service capabilities, configuring a centralized data model, automated ticketing workflows and case management. The project likely leverages Sugar Serve on SugarCloud to manage tickets and service queues, and included configuration of role based access, case routing rules and sales opportunity tracking to align service and sales processes. Operational scope targeted sales and service teams across Cortech Developments in the United Kingdom, with Redk engaged as the systems integrator for implementation services. The architecture followed a cloud native SaaS deployment pattern on SugarCloud, enabling a single source of customer truth and automation of frontline service processes. Governance workstreams accompanied the rollout, centering on process standardization for ticket handling and sales to service handoffs and user training for CRM adoption. Reported outcomes included improved employee productivity and delivery of a scalable cloud CRM platform through the SugarCloud implementation.
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
IT Decision Makers and Key Stakeholders at Cortech Developments
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Cortech Developments Executives
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FAQ - APPS RUN THE WORLD Cortech Developments Technographics

Cortech Developments is a Construction and Real Estate organization based in United Kingdom, with around 35 employees and annual revenues of $4.0 million.

Cortech Developments operates a diverse technology stack with applications such as Microsoft 365, Cloudflare CDN and SugarCloud, covering areas like Collaboration, Content Delivery Network and Customer Experience, CRM.

Cortech Developments has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Cloudflare and SugarCRM.

Cortech Developments recently adopted applications including SugarCloud in 2021, Amazon SES in 2021 and Microsoft 365 in 2020, highlighting its ongoing modernization strategy.

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Our research team continuously updates Cortech Developments’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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