Saarbrucken, D 66121,
Germany
Cosmos Krankenversicherung Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cosmos Krankenversicherung and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Cosmos Krankenversicherung employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cosmos Krankenversicherung has purchased the following applications: Innovation Group Gateway for Insurance Claims Management in 2022, CoreMedia for Web Content Management in 2022, Genesys Cloud CX for Call Center in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cosmos Krankenversicherung is running and its propensity to invest more and deepen its relationship with Innovation Group , CoreMedia , Genesys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cosmos Krankenversicherung revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cosmos Krankenversicherung intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Innovation Group | Legacy | Innovation Group Gateway | Insurance Claims Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Cosmos Krankenversicherung began routing Kfz claims through Innovation Group Gateway in Germany to automate claims handling and accelerate repair allocations. The implementation of Innovation Group Gateway, an Insurance Claims Management application, centralized first notice of loss intake and repair allocation workflows for motor insurance claims.
The deployment used Gateway functional modules aligned to FNOL and network management and repair capabilities to connect Cosmos Krankenversicherung with the Innovation Group workshop network. Configuration focused on automated FNOL capture, rules-based triage, and orchestration of workshop assignments to speed repair allocations while reducing manual handoffs.
Rollout occurred in late 2022 and covered Kfz claims operations within Germany, impacting claims processing and repair coordination teams. Governance adjustments consolidated workflow ownership around the Gateway driven processes, and operational procedures were updated to reflect the higher automation and fewer manual transfers between assessors and workshops.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CoreMedia | Legacy | CoreMedia | Web Content Management | Content Management | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys Cloud CX | Call Center | CRM | n/a | 2022 | 2022 |
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Customer Data Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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