Riyadh, 12222,
Saudi Arabia
Costa Coffee Saudi Arabia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Costa Coffee Saudi Arabia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Costa Coffee Saudi Arabia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Costa Coffee Saudi Arabia has purchased the following applications: Microsoft 365 for Collaboration in 2020, ALM Soft eXert SCM for Supply Chain Management in 2023, Google Tag Manager for Tag Management in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Costa Coffee Saudi Arabia is running and its propensity to invest more and deepen its relationship with Microsoft , ALM Soft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Costa Coffee Saudi Arabia revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Costa Coffee Saudi Arabia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ALM Soft | Legacy | ALM Soft eXert SCM | Supply Chain Management | SCM | Maiprosoft | 2023 | 2023 |
In 2023, Costa Coffee Saudi Arabia deployed ALM Soft eXert SCM to support retail e invoicing and point of sale integrations across its Saudi store network. The ALM Soft eXert SCM implementation, categorized as Supply Chain Management, was delivered by Maiprosoft and targeted compliance and transaction performance objectives specific to the Saudi retail environment.
The deployment scope emphasized store level POS integrations and e invoicing capabilities required for ZATCA compliant invoicing, with Maiprosoft delivering the e invoicing and POS integration components. Implementation work centered on configuring the ALM Soft eXert SCM application to handle retail transaction posting and to interface with store POS endpoints, and based on the POS and inventory integration focus it is a reasonable inference that stock synchronization across stores and centralized inventory reconciliation were configured consistent with Supply Chain Management functionality.
Integrations were explicitly described by Maiprosoft as e invoicing links to meet ZATCA requirements and POS integrations to accelerate retail transactions, covering the retail operations footprint in Saudi Arabia. Operational coverage included store level transaction flows and inventory interfaces, with Maiprosoft responsible for integration delivery and testing across the network.
Governance for the rollout prioritized ZATCA compliant invoicing controls and store transaction reconciliation workflows, adapting retail operational processes to the new e invoicing and POS integrated model. According to Maiprosoft, the deployment delivered ZATCA compliant invoicing and faster retail transactions for Costa Coffee Saudi Arabia through the ALM Soft eXert SCM implementation.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Content Delivery Network | IaaS |
|
2019 | 2019 |
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Digital Workspace | IaaS |
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2019 | 2019 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2024 | 2024 |
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