Lehi, 84043, UT,
United States
Costa Vida Fresh Mexican Grill Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Costa Vida Fresh Mexican Grill and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Costa Vida Fresh Mexican Grill employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Costa Vida Fresh Mexican Grill has purchased the following applications: BETTER ATS for Applicant Tracking System in 2016, Toast POS for Point Of Sale in 2016, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Costa Vida Fresh Mexican Grill is running and its propensity to invest more and deepen its relationship with Better Chains , Toast , SynergySuite or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Costa Vida Fresh Mexican Grill revenues, which have grown to $270.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Costa Vida Fresh Mexican Grill intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Better Chains | Legacy | BETTER ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Costa Vida Fresh Mexican Grill deployed BETTER ATS as its Applicant Tracking System. The company uses BETTER ATS on its public careers page to capture candidate applications and present posted openings for both restaurant and corporate hiring needs.
BETTER ATS is configured to manage standard applicant tracking workflows including job requisition posting, candidate application intake and profile creation, resume parsing, candidate status tracking, interview scheduling, and offer coordination. Configuration emphasizes front end capture on the careers site and structured candidate pipelines to support hourly and salaried recruitment workflows.
The implementation is embedded in the Costa Vida careers experience, routing applicants from the website into the BETTER ATS instance for processing by talent acquisition and HR teams. Governance and process changes focused on centralizing requisition ownership within HR while enabling store and regional managers to participate in interview and selection steps, standardizing approval and interview workflows across the organization.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Toast | Legacy | Toast POS | Point Of Sale | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Costa Vida Fresh Mexican Grill implemented Toast POS as its primary Point Of Sale platform. The rollout was executed under corporate IT ownership, with installation and configuration of Toast POS across new corporate restaurants and as part of franchisee technology consultations, establishing a standardized POS footprint for restaurant operations.
Toast POS was configured for front of house order capture, payment processing at tablet and terminal hardware, and integration with kitchen order routing and drive thru operations. The implementation included hardware provisioning for tablets, printers, headsets and a timer system for drive thru flow, and leveraged POS reporting and transaction workflows typical of a Point Of Sale deployment to support store-level order management and staffing operations.
The deployment architecture was tightly coupled with a purpose built network stack, IT designed and implemented using Ubiquiti networking equipment, VLAN segmentation, corporate and in store firewall policy controls, and coordinated ISP installations to ensure connectivity. Support systems administered by IT included Windows Active Directory, Office 365 and SharePoint for corporate identity and collaboration, on premise servers and device management for company issued tablets and computers, and a Zendesk based helpdesk for operational support and SLA tracking.
Governance and rollout were managed as IT projects with oversight of low voltage vendors, vendor negotiations for corporate store technology contracts, centralized hardware and software inventory management, and end user training across restaurant crews and franchise operators. The program also encompassed network and security policy standards, VoIP phone and peripheral device installations, and ongoing lifecycle management of POS hardware and licensing.
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Restaurant Management | ERP Services and Operations |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Costa Vida Fresh Mexican Grill deployed Microsoft 365 as its Collaboration platform. The deployment covers the corporate headquarters and support functions for a roughly 1,000 employee US restaurant chain, and public site references indicate Costa Vida uses Microsoft 365 on their website.
The Microsoft 365 implementation focused on core collaboration and productivity capabilities, including cloud email and calendaring, shared document libraries and content management, and team collaboration workspaces for cross-functional coordination. Configuration work emphasized centralized tenant administration, role based access controls, and templated team workspaces to standardize content and operational workflows across stores and corporate teams.
Operational coverage included corporate communications, marketing content publishing, and internal operations and HR collaboration, aligning application controls with existing IT administrative boundaries. Governance centered on tenant level policy enforcement, user lifecycle provisioning and access reviews to support secure Collaboration usage, with rollout staged to business functions to limit disruption and standardize collaboration practices.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2003 | 2003 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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