Staffordshire, ST13 7QF,
United Kingdom
Cottage Delight Technographics
Cottage Delight Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cottage Delight and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Cottage Delight employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cottage Delight has purchased the following applications: Civica HR & Payroll for Payroll, Core HR in 2018, Microsoft 365 for Collaboration in 2020, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cottage Delight is running and its propensity to invest more and deepen its relationship with Civica , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cottage Delight revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cottage Delight intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cottage Delight Tech Stack and Enterprise Applications
Cottage Delight HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica HR & Payroll | Payroll, Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Cottage Delight implemented Civica HR & Payroll, deploying a Payroll,Core HR solution to unify HR, payroll and time and attendance capabilities. A project team made up of Cottage Delight payroll and IT staff together with departmental managers evaluated a number of potential replacement systems and selected Civica for its integrated functionality and modern, intuitive interface.
The deployment included integrated HR core records, payroll processing and Civica Time & Attendance. Configuration emphasized manager self service, enabling departmental managers to set up new employees in roughly ten minutes, and reporting was configured to support departmental planning and forecasting. Time and attendance capture was implemented using biometric options, with employees registering via facial recognition or fingerprint recognition according to their preference.
Operational ownership was distributed, with day to day onboarding and employee provisioning handled by managers and payroll oversight retained by the payroll team. Reporting from Civica HR and Payroll was incorporated into departmental planning processes, changing how forecasts and staffing plans were prepared. Reporting improvements and the accuracy of recorded working hours were identified by Cottage Delight as practical benefits following the rollout.
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Time and Attendance | HCM |
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2018 | 2018 |
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Cottage Delight Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Cottage Delight implemented Microsoft 365 for Collaboration. The implementation is observable on the company website where Microsoft 365 components are referenced, indicating active tenant provisioning for the organization that operates in the United Kingdom with approximately 200 employees.
The Microsoft 365 deployment centers on standard Collaboration capabilities including Exchange Online for corporate email, SharePoint Online for team and document libraries, Microsoft Teams for synchronous collaboration, and OneDrive for personal file sync. The Microsoft 365 suite is configured as a cloud tenant service, with mailbox hosting, SharePoint sites for departmental content, and Teams channels for cross functional communication and meetings.
Operational coverage is aligned to core business functions such as commercial, marketing, customer service, and operations, providing a unified collaboration layer across the corporate estate. Identity and access controls are consistent with Microsoft 365 patterns, utilizing Azure Active Directory for user authentication and single sign on, and provisioning controls to manage user lifecycle across departments.
Governance follows typical Microsoft 365 administration practices, with centralized tenant administration, role based administrative delegation, and policy controls for data classification, retention, and access management. The implementation emphasizes platform level collaboration tooling and content management, positioning Microsoft 365 as the primary Collaboration platform for internal communications and document workflows.
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Cottage Delight eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Cottage Delight deployed WooCommerce on its public website to operate its eCommerce storefront in the United Kingdom. The WooCommerce installation serves as the primary eCommerce platform for product presentation, shopping cart, checkout flows, and online order capture, positioning WooCommerce as the central storefront and order capture layer for online sales. This implementation is scoped to the company website and designed to support customer facing commerce functions.
Configuration aligns with standard eCommerce capabilities, including catalog management, pricing and promotions, customer accounts, and order management workflows, with platform configuration and content updates managed through the website admin. Operational ownership is oriented toward digital commerce and marketing for merchandising and content, with IT responsible for platform maintenance and hosting related tasks. The public source does not document specific upstream enterprise integrations, implementation partners, or connections to ERP, fulfillment, or payment providers.
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Cottage Delight CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Cottage Delight IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Cottage Delight
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| HR Business Partner | Manager | HR | ||||
| Financial Controller | Director | Finance | ||||
| Head Of Operations | Director | Finance | ||||
| Managing Director | Director | Finance |
Apps Being Evaluated by Cottage Delight Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||