Couchbase
3250 Olcott Street,
Santa Clara, 95054, CA,
United States
Santa Clara, 95054, CA,
United States
1 310-285-9000
Professional Services
Couchbase Technographics
Couchbase Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Couchbase and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 746 Couchbase employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Couchbase has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Lever by Employ for Applicant Tracking System in 2017, Drift AI Chatbot for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Couchbase is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Employ or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Couchbase revenues, which have grown to $154.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Couchbase intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Couchbase Tech Stack and Enterprise Applications
Couchbase ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Couchbase implemented Oracle NetSuite ERP to centralize its financial systems and evolve the company business application footprint. The initiative focused on deploying an ERP Financial platform to support core finance and accounting functions as the organization scaled its data platform business.
The Oracle NetSuite ERP implementation emphasized standard financial management modules, including general ledger, accounts payable, accounts receivable, billing and financial reporting. Configuration work prioritized automation of transactional flows and financial close orchestration, with application-level controls and role based access configured for the internal finance and operations teams.
Integrations were a central component of the program, with Oracle NetSuite ERP connected to the company CRM Salesforce, the HRMS environment, and other SaaS applications that interact with core systems. The implementation narrative highlights an API and integration patterns approach, and a Business Applications Analyst and Engineer role accountable for building, supporting and, where required, rebuilding suboptimal integration infrastructure to ensure reliable data flows between systems.
Governance and operational ownership were structured around a small, autonomous business applications function responsible for roadmap, automation, and ongoing support. This team model aligned application configuration, integration governance and process ownership across finance, HR and sales facing functions to support Couchbase mission driven growth.
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Payment Processing | ERP |
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2015 | 2015 |
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Couchbase HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, Couchbase implemented Lever by Employ as its Applicant Tracking System. The Lever by Employ instance is deployed as the ATS on Couchbase's public careers website to publish requisitions and capture external applicant flows. Couchbase is a Professional Services company with 746 employees headquartered in the United States, and the implementation serves recruiting and talent acquisition functions within the organization.
The Lever ATS deployment uses standard Applicant Tracking System capabilities including job posting management, candidate pipeline tracking, interview scheduling, and offer tracking to manage inbound applicants surfaced from the careers site. Operational ownership is within Talent Acquisition and HR, with configured stages and pipeline governance to standardize candidate workflows, interview coordination, and hiring approvals across roles.
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Couchbase AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Couchbase implemented the Drift AI Chatbot on its public website. The Drift AI Chatbot is deployed as a web conversational interface within the Chatbots and Conversational AI category to handle visitor inquiries and channel interactions into managed engagement flows.
The implementation centers on an embedded chat widget delivering automated conversational responses, intent classification, and staged qualification workflows consistent with Chatbots and Conversational AI functionality. Operational scope is focused on web customer engagement, supporting marketing and sales functions through real time visitor interaction and lead capture workflows. Governance and content oversight are structured around centralized conversational script management and escalation rules to human teams for issues beyond automated resolution.
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Couchbase Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Couchbase Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Content Management | Content Management |
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2020 | 2020 |
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Couchbase CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Account Based Marketing, Sales Engagement | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Listing Management | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Sales Automation, Sales Engagement | CRM |
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2022 | 2022 |
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Couchbase ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Couchbase TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Couchbase PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Couchbase IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Couchbase CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Couchbase
| First Name | Last Name | Title | Function | Department | Phone | |
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President and Chief Executive Officer | CXO | Finance | |
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Vice President, Global Business Development | VP | Sales | |
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SVP and Chief Financial Officer | CXO | Finance | |
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SVP/ CFO | VP | Finance | |
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VP FP&A | VP | Finance | |
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VP, Corporate Controller | VP | Finance | |
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Billing and Collections Manager | Manager | Finance | |
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Director of Accounting | Director | Finance | |
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Accounting Manager | Manager | Finance | |
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Senior Customer Sucess Manager | Manager | Customer Service | |
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VP Customer Support | VP | Customer Service | |
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Vice President of Sales | VP | Sales | |
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Director Sales Operations | Director | Sales | |
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Apps Being Evaluated by Couchbase Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Couchbase IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Couchbase digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Couchbase Technographics
Couchbase is a Professional Services organization based in United States,
with around 746 employees and annual revenues of $154.0 million.
Couchbase operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Lever by Employ and Drift AI Chatbot,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Couchbase has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Employ and Drift.
Couchbase recently adopted applications including
6sense Account Engagement Platform in 2023, TechTarget Platform in 2023 and Airtable in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Couchbase’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Couchbase’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Couchbase technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.