Country Road Group
Building 2, 572 Swan Street Burnley,
Melbourne, 3121, VIC,
Australia
Melbourne, 3121, VIC,
Australia
61 3 8509-4200
Retail
Country Road Group Technographics
Country Road Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Country Road Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5608 Country Road Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Country Road Group has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2012, PageUp ATS for Applicant Tracking System in 2017, Oracle Retail (ex Retek) for Retail Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Country Road Group is running and its propensity to invest more and deepen its relationship with Oracle , Visa , PageUp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Country Road Group revenues, which have grown to $695.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Country Road Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Country Road Group Tech Stack and Enterprise Applications
Country Road Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012 Country Road Group implemented Oracle E-Business Suite to deliver ERP Financial capabilities across its retail brands and finance organization. The deployment established a centralized financial system to support the Stores Network and the Melbourne-based finance operations, aligning corporate accounting and store cash workflows under a single Oracle E-Business Suite instance.
Oracle E-Business Suite was configured to support core financial modules typical of ERP Financial use cases, including Accounts Receivable, Cash Management, General Ledger and bank reconciliation workflows. Configuration emphasized automation of daily bank statement processing, structured merchant fee commission journal entries, and monthly tender reconciliation processes to standardize the sales ledger and merchant accounting across stores.
Operational design included explicit role-based workflows connecting store-level cash handling with central finance, with named operational roles such as Cash Management Officer and Finance Operations Manager enforcing daily reconciliations and weekly cash variance reporting. The implementation documented procedures for setting up banking processes for new stores and for conducting investigations with store teams on daily cash variances, embedding these processes into Oracle E-Business Suite financial controls.
Governance centered on finance operations ownership for reconciliation cadence and exception management, with the system used to produce weekly cash variance reports and monthly reconciliation outputs for merchant commission and tender balances. Oracle E-Business Suite provided the transactional backbone for Country Road Groups finance function, unifying sales ledger accuracy and cash management practices within the ERP Financial environment.
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Expense Management | ERP |
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2020 | 2020 |
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Country Road Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, Country Road Group implemented PageUp ATS as an Applicant Tracking System. The deployment surfaced PageUp ATS on the retailer's public careers site, using the vendor-hosted application form to capture external candidate applications.
PageUp ATS is used to manage online job postings, application intake via the hosted form at https://secure.dc2.pageuppeople.com/apply/433/aw/applicationForm/initApplication.asp?lJobID=1000073&sLanguage=en&sSourcePointer=aw&lJobSourceTypeID=1199, candidate profile records, and applicant tracking workflows. The implementation centers on requisition-driven hiring workflows, screening stages and hiring manager review flows consistent with Applicant Tracking System functionality.
Operational coverage is focused on external recruitment through the Country Road Group careers site, with the talent acquisition and HR teams operating the system and hiring managers accessing candidate records for review. Governance emphasizes centralized candidate records, requisition approval and structured applicant review processes to standardize hiring across roles.
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Core HR | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2018 | 2018 |
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Country Road Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail (ex Retek) | Retail Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Country Road Group implemented Oracle Retail (ex Retek) as a core component of its Retail Management environment. The deployment centered on Oracle Retail RMS v9 to support store commerce, inventory visibility, and merchandising workflows across Country Road Group's Australia-based retail operations.
Oracle Retail (ex Retek) was configured to deliver standard Retail Management capabilities including merchandise hierarchy and assortment configuration, inventory and replenishment controls, price and promotion management, and store operations support. Post go-live activities emphasized production support defect resolutions for RMS v9, with ongoing stabilization work focused on ticket triage, defect fixes, and configuration adjustments to align retail workflows with business rules.
Operational governance established a structured defect management and change control process to handle RMS v9 incidents and releases, including prioritized triage, root cause analysis, and controlled patching windows. The implementation materially touched merchandising, planning, store systems, and inventory management functions, with production support workflows formalized to sustain Oracle Retail RMS v9 in Country Road Group's Retail Management stack.
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Retail Management | ERP Services and Operations |
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2015 | 2015 |
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Country Road Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Country Road Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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Country Road Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Country Road Group EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2022 | 2022 |
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Country Road Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Country Road Group PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fashion PLM | PLM and Engineering |
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2013 | 2013 |
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Country Road Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Country Road Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Country Road Group
| First Name | Last Name | Title | Function | Department | Phone | |
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General Manager - Digital | Manager | Finance | |
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Head of IT Strategy & Governance | Director | IT | |
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Head Of Digital | Director | Finance | |
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Head of Supply Chain Australasia - David Jones / Country Road Group | Director | Supply Chain | |
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Chief People Officer | CXO | HR | |
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Payroll Governance & Process Manager | Manager | Finance | |
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People & Advice Manager | Manager | HR | |
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Payroll Officer | Manager | Finance | |
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Group Talent Acquisition Manager | Manager | HR | |
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People Business Partner | Manager | HR | |
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Chief Financial Officer | CXO | Finance | |
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Head of IT | Director | IT | |
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Chief Executive Officer | CXO | Finance | |
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Managing Director | Director | Finance | |
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Senior Financial Accountant | Manager | Finance | |
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Head of IT - Business Partner, David Jones and Country Road Group | Director | IT | |
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Payroll Manager | Manager | HR | |
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Group Head Payroll | Director | HR | |
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Head of People Operations | Director | HR | |
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Apps Being Evaluated by Country Road Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Country Road Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Country Road Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Country Road Group Technographics
Country Road Group is a Retail organization based in Australia,
with around 5608 employees and annual revenues of $695.0 million.
Country Road Group operates a diverse technology stack with applications such as
Oracle E-Business Suite, PageUp ATS and Oracle Retail (ex Retek),
covering areas like ERP Financial, Applicant Tracking System and Retail Management.
Country Road Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and PageUp.
Country Road Group recently adopted applications including
Moodle LMS in 2022, Oracle Cloud EPM in 2022 and ServiceNow ITSM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Country Road Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Country Road Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Country Road Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.