Olathe, 66061, KS,
United States
Johnson County, KS Technographics
Johnson County, KS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Johnson County, KS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3723 Johnson County, KS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Johnson County, KS has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2018, Juvare WebEOC for Emergency Management in 2014, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Johnson County, KS is running and its propensity to invest more and deepen its relationship with Oracle , Juvare , CentralSquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Johnson County, KS revenues, which have grown to $1.81 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Johnson County, KS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Johnson County, KS Tech Stack and Enterprise Applications
Johnson County, KS ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 Johnson County, KS implemented Oracle E-Business Suite R12 to support ERP Financial operations across its county finance and procurement functions. The deployment concentrated on core procurement and payables capabilities, delivered through Purchase Order, iProcurement iExpense, and Payables modules within Oracle E-Business Suite.
The implementation emphasized module configuration, analysis and design, and ongoing patch testing and planning for the Oracle E-Business Suite R12 instance. Functional workstreams included requisition and purchase order lifecycle configuration, invoice processing and payables automation, expense capture and approval routing, and technical development to support county-specific business rules.
Operational coverage centered on finance and procurement departments with the Oracle E-Business Suite instance serving county-wide ERP Financial processes. Governance was structured around a senior techno functional resource who provided analysis and design, led patch testing cycles, supported end users, mentored team members, and managed projects and coordinated recommended system changes and enhancements.
The implementation was managed as a centralized R12 Oracle E-Business Suite deployment supporting requisition-to-pay orchestration and invoice lifecycle workflows. Ongoing responsibilities documented in the implementation include patch validation, application design decisions, and coordination of system changes to maintain alignment between the ERP Financial application and county operational processes.
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Johnson County, KS ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Juvare | Legacy | Juvare WebEOC | Emergency Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Johnson County, KS implemented Juvare WebEOC as its Emergency Management application. The county uses Juvare WebEOC to connect the Johnson County Emergency Operations Center with cities, regional partners, and the state for real-time incident logging, resource requests, and mutual-aid coordination. Public county documentation describes regional WebEOC access and MARC-region coordination across Kansas, United States, supporting multi-jurisdictional incident awareness.
The deployment emphasizes shared situational awareness boards and incident logs configured to capture resource request workflows and mutual-aid tracking, aligning with standard emergency management processes for county and municipal operations. Operational coverage includes the county EOC, participating cities within Johnson County, and regional partners in the MARC region, with access controls and role-based views to segregate jurisdictional responsibilities. Governance was exercised through regional WebEOC access and implemented incident and resource request workflows to support coordinated cross-jurisdictional response.
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Enterprise Asset Management | ERP Services and Operations |
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1999 | 1999 |
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Johnson County, KS AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Johnson County, KS deployed LivePerson Conversational Cloud on its public website to add conversational support for citizens. The LivePerson Conversational Cloud implementation is categorized under Chatbots and Conversational AI and provides web based messaging as the primary channel for information and service requests.
Functional capabilities implemented include automated messaging workflows, conversational routing that escalates complex queries to human operators, and session analytics for message level reporting. The deployment integrates directly with the county website front end through a web chat widget and is structured to handle inquiries across county services, supporting customer service and citizen engagement workflows. Governance and content management are organized with centralized conversational templates and response libraries to maintain consistent public communications, with operational ownership aligned to the county digital services and communications teams.
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Johnson County, KS Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Johnson County, KS Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Johnson County, KS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2022 | 2022 |
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Johnson County, KS ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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Johnson County, KS IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Johnson County, KS
Apps Being Evaluated by Johnson County, KS Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-28 | Johnson County, KS | Evaluated | DailyPay | DailyPay | Earned Wage Access | HCM |