Sacramento, 95827, CA,
United States
County of Sacramento Technographics
County of Sacramento Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by County of Sacramento and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24168 County of Sacramento employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that County of Sacramento has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Kiteworks Platform for Content Management in 2014, Wufoo Forms for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems County of Sacramento is running and its propensity to invest more and deepen its relationship with Cisco Systems , Kiteworks, formerly Accellion , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing County of Sacramento revenues, which have grown to $3.12 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for County of Sacramento intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
County of Sacramento Tech Stack and Enterprise Applications
County of Sacramento Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, County of Sacramento deployed Cisco Webex Meetings as a public-facing conferencing capability. Cisco Webex Meetings is implemented on the County of Sacramento website to provide Audio Video and Web Conferencing for browser-based joins, host controls, and access to meeting recordings. The deployment positions the application as an embedded meeting delivery layer supporting public-facing sessions and internal collaboration workflows.
Implementation leverages Cisco Webex Meetings cloud-hosted conferencing architecture, enabling browser-based audio and video streams, screen sharing, recording, and host moderation features integrated directly into site pages. Functional capabilities implemented include web join flows from county pages, participant controls, recording links surfaced on the website, and standard meeting orchestration consistent with Audio Video and Web Conferencing workflows. Governance and operational configuration emphasized access control, host moderation, and published recording access to align meeting operations with county public access requirements.
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County of Sacramento Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kiteworks, formerly Accellion | Legacy | Kiteworks Platform | Content Management | Content Management | n/a | 2014 | 2014 |
In 2014, the County of Sacramento implemented Kiteworks Platform as its Content Management solution to provide secure content collaboration across the enterprise. The County of Sacramento serves almost 2 million residents and employs 24,168 staff across more than 30 departments including Emergency Services, Transportation, Regional Parks, Water Resources and Sanitation, creating a distributed information management requirement.
Kiteworks Platform was configured to sync documents, pictures, videos and forms, delivering online and offline access and device-level synchronization so users can access current content across desktops and mobile devices. Implemented functional capabilities include secure file sync and share, content collaboration workflows, and centralized access controls, with adoption reaching more than 1,400 active users.
Operational coverage extended across county departments and into collaboration with external agencies, vendors and partners, enabling cross-organizational information exchange while enforcing data security and control. The County reported that the Kiteworks Platform is a huge security and efficiency story for them, and that they have achieved the highest levels of data security and control and employees are able to work smarter and faster with external agencies, vendors and partners.
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2017 | 2017 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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County of Sacramento CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wufoo | Legacy | Wufoo Forms | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, County of Sacramento implemented Wufoo Forms on its public website. Wufoo Forms is deployed as the county's web form platform within the Customer Experience category, providing online form building and structured data capture for constituent interactions. The implementation surfaces embedded web forms across the public site to collect resident inputs and service requests, centralizing digital intake for external stakeholders.
The deployment leverages Wufoo Forms capabilities such as form creation, input validation, and submission handling to standardize intake workflows and capture consistent records for follow up. Operational coverage focuses on web based constituent engagement and customer service functions, allowing communications and service teams to manage form content and routing. Governance is oriented around form configuration, approval of public facing content, and operational ownership by web and communications staff to ensure alignment with county service processes.
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Customer Experience | CRM |
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2020 | 2020 |
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County of Sacramento ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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County of Sacramento PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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County of Sacramento IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at County of Sacramento
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by County of Sacramento Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-12-17 | County of Sacramento | Evaluated | Epicor | Epicor ERP | ERP Financial | ERP |
| 2025-09-26 | County of Sacramento | Evaluated | Oracle | Oracle PeopleSoft Campus Solutions | Student Information | ERP Services and Operations |
| 2025-08-05 | County of Sacramento | Evaluated | Experian | Experian Verify | Employment, Income and Experience Verification | HCM |
| 2025-05-06 | County of Sacramento | Evaluated |
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Government ERP | ERP Services and Operations |
| 2024-06-05 | County of Sacramento | Evaluated |
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Digital Asset Management | Content Management |