AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

County of Yolo Tech Stack and Enterprise Applications

County of Yolo AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021 County of Yolo implemented LiveChat on their public website, deploying LiveChat as a Chatbots and Conversational AI solution for citizen-facing inquiry handling. The deployment places LiveChat directly on the public-facing site, using the LiveChat web chat widget to provide synchronous chat, automated greetings, canned responses, chat transcripts, and basic routing capabilities typical of Chatbots and Conversational AI platforms. The implementation architecture is a cloud-hosted SaaS model delivered via an embedded JavaScript chat widget, which centralizes conversational traffic on the County of Yolo website. Functional modules configured include real-time agent chat, automated welcome messaging, response templates for common inquiries, and transcript capture for recordkeeping and follow up. Operationally LiveChat supports constituent services and website inquiries across municipal service lines, providing a front-line channel for engagement that interfaces with web content and contact workflows. Governance elements described include configuration of routing rules and chat handling procedures, agent access controls, and retention of chat transcripts to support case handover and auditing within county support processes.
County of Yolo CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mixpanel Legacy Mixpanel Marketing Analytics CRM n/a 2021 2021
In 2021, County of Yolo implemented Mixpanel on its public website. The Mixpanel implementation serves Marketing Analytics for the county's public-facing web properties and focuses on event-level web instrumentation, funnel analysis, cohort segmentation, and user behavior tracking consistent with Marketing Analytics capabilities. County of Yolo Mixpanel Marketing Analytics supports communications, outreach, and digital services teams by surfacing engagement patterns from site visitors. Deployment uses client-side JavaScript instrumentation embedded in the website to capture page views, clicks, form submissions, and custom event payloads for analytical reporting. Implementation work included establishing an event taxonomy, tag governance, and access controls to align data collection with county communications workflows and data governance requirements. The rollout is scoped to the public website and is positioned to inform digital engagement and constituent outreach across County of Yolo online channels.
County of Yolo ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Akamai Legacy Akamai mPulse Application Performance Management ITSM n/a 2024 2024
County of Yolo PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2024 2024
County of Yolo IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2024 2024
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2024 2024

IT Decision Makers and Key Stakeholders at County of Yolo

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by County of Yolo Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from County of Yolo IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the County of Yolo digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD County of Yolo Technographics
County of Yolo is a Government organization based in United States, with around 1200 employees and annual revenues of $365.0 million.
County of Yolo operates a diverse technology stack with applications such as LiveChat, Mixpanel and Akamai mPulse, covering areas like Chatbots and Conversational AI, Marketing Analytics and Application Performance Management.
County of Yolo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Mixpanel and Akamai.
County of Yolo recently adopted applications including Akamai mPulse in 2024, Amazon SES in 2024 and Amazon EC2 in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of County of Yolo’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates County of Yolo’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete County of Yolo technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.