AI Buyer Insights:

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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Michelin, an e2open customer evaluated Oracle Transportation Management

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

Covéa
Location
86 Rue Saint-Lazare,
Paris, 75009,
France
Website
https://www.covea.eu/
Phone
33 1 55 50 60 00
Artw industry
Insurance
Employee
Revenue

Covéa Technographics

Covéa Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Covéa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23000 Covéa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Covéa has purchased the following applications: OVHcloud for Application Hosting and Computing Services in 2014, Genesys PureConnect Platform for Call Center, Customer Experience in 2015, IBM Watson Assistant for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Covéa is running and its propensity to invest more and deepen its relationship with OVHcloud , Microsoft , Genesys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Covéa revenues, which have grown to $20.38 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Covéa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Covéa Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
OVHcloud Legacy OVHcloud Application Hosting and Computing Services IaaS n/a 2014 2014
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Genesys Legacy Genesys PureConnect Platform Call Center, Customer Experience CRM Capgemini 2015 2016
Call Tracking and Recording CRM 2018 2018
Customer Support CRM 2018 2019
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2018 2019
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
IBM Legacy IBM Watson Assistant Chatbots and Conversational AI AI-Powered Application n/a 2018 2018 In 2018, Covéa implemented IBM Watson Assistant as a Chatbots and Conversational AI solution to power customer experience across channels. The deployment targeted Covéa's insurance customer service across its UK distribution brands and was positioned to work alongside web channels, single page applications and the company’s insurance as a service platform. IBM Watson Assistant was configured as the intelligent conversational layer providing intent classification, dialog orchestration, and escalation to human agents, consistent with common capabilities for Chatbots and Conversational AI. The assistant consumed canonical content from a headless Contentstack CMS to maintain consistent knowledge and messaging across chat sessions, single page applications and product portals. Integrations explicitly tied IBM Watson Assistant to Contentstack CMS, front end SPAs, the insurance as a service platform, and call center routing which Covéa cites as a mechanism to reduce call center costs through chatbot integration with IBM Watson. Operational coverage included customer facing channels and a white label platform option for individual clients, with developer workflows that enabled releases within one sprint and minimal training requirements. Governance centered on centralizing content in Contentstack and orchestrating conversational flows and content delivery to ensure compliance and consistency across channels. The implementation prioritized rapid onboarding and cross-channel orchestration, and IBM Watson Assistant served as the conversational engine integrated into Covéa customer service and platform offerings.
Speech Recognition AI AI-Powered Application 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Collaboration Collaboration 2022 2022
SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Configure Price Quote (CPQ) SPM 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Content Management Content Management 2019 2019
Video Editing Content Management 2021 2021
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ERP Financial ERP Financial Management 2020 2020
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Financial Consolidation and Close EPM 2016 2016
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
HR Compliance HCM 2021 2022
HR Service Delivery HCM 2023 2023
Workforce Management HCM 2018 2018
Workforce Management HCM 2015 2016
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Identity and Access Management (IAM) CyberSecurity 2021 2021
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Insurance ERP ERP Services and Operations 2020 2020
Professional Services
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
PEO (Professional Employer Organization) Professional Services 2021 2021
Investment Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Portfolio and Investment Management Investment Management 2010 2011
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Transactional Email PaaS 2016 2016
Transactional Email PaaS 2020 2020
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Treasury Management TRM 2017 2018
IT Decision Makers and Key Stakeholders at Covéa
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Covéa Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Covéa Technographics

Covéa is a Insurance organization based in France, with around 23000 employees and annual revenues of $20.38 billion.

Covéa operates a diverse technology stack with applications such as OVHcloud, Genesys PureConnect Platform and IBM Watson Assistant, covering areas like Application Hosting and Computing Services, Call Center, Customer Experience and Chatbots and Conversational AI.

Covéa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as OVHcloud, Genesys and IBM.

Covéa recently adopted applications including Cornerstone Platform CMS in 2019, Verint Interaction Recording in 2018 and Salesforce Service Cloud in 2018, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Covéa’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Covéa’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Covéa technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.