Covenant Health
244 Fort Sanders West Blvd.,
Knoxville, 37922, TN,
United States
Knoxville, 37922, TN,
United States
1 865-374-1000
Healthcare
Covenant Health Technographics
Covenant Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Covenant Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Covenant Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Covenant Health has purchased the following applications: Avature CRM for Candidate Relationship Management in 2017, Oracle Health EHR for Electronic Health Record in 2025, Monday.com Intuitive Scheduling for Online Meeting Scheduling in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Covenant Health is running and its propensity to invest more and deepen its relationship with Avature , Recruit , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Covenant Health revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Covenant Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Covenant Health Tech Stack and Enterprise Applications
Covenant Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature CRM | Candidate Relationship Management | HCM | n/a | 2017 | 2017 |
In 2017, Covenant Health deployed Avature CRM for Candidate Relationship Management. Avature CRM is embedded on the Covenant Health website to capture candidate profiles, support career site engagement, and centralize talent pool intake for recruitment workflows.
The implementation configured candidate profiles, talent pools, and engagement campaign workflows consistent with Candidate Relationship Management functionality, and included automation for outreach and candidate lifecycle orchestration. Configuration emphasized profile enrichment, consent capture on the public career portal, and template-driven candidate communications to support small-team recruiting operations.
Operational coverage focused on Covenant Health recruitment and HR activities within the United States, with the Avature CRM instance integrated directly into the covenanthealth.com career portal to surface jobs and capture applicant interest. Governance centered on a centralized candidate database and configured workflow approvals for candidate outreach, enabling the recruiting function to manage sourcing and engagement from a single application.
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Talent Sourcing | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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Covenant Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Health EHR | Electronic Health Record | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Covenant Health implemented Oracle Health EHR as its Electronic Health Record and introduced Oracle Health Clinical AI Agent to modernize bedside documentation workflows. The East Tennessee community owned nonprofit focused the deployment on physicians and primary care providers to reduce time spent on documentation and improve clinician presence during patient encounters.
Oracle Health Clinical AI Agent was deployed as a voice first mobile and desktop application that captures key elements of the physician patient encounter, interprets clinical information using AI, and inserts a draft note into Oracle Health EHR for clinician review and sign off. The implementation emphasized an AI powered voice assistant capability combined with rapid note generation, enabling clinicians to review and approve rather than author complete documentation.
Integration points anchored on the Oracle Health EHR platform, with the AI Agent writing draft documentation directly into the Electronic Health Record and maintaining an approval workflow for providers. After installing the mobile application on physicians phones and desktops providers generated thousands of notes, with usage measured across clinicians meeting high adoption thresholds and a stated plan to expand organization wide.
The rollout shifted documentation governance to a review and approve model, which reallocated administrative time and adjusted clinician note approval workflows to accommodate voice captured drafts. Covenant Health reported a 14.7% decrease in average time spent per patient in the EHR and an average provider time savings of 36 minutes per day, outcomes measured by comparing January June 2024 to July December 2025, and the organization plans to broaden use of Oracle Health Clinical AI Agent across the system.
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Covenant Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Monday.com | Legacy | Monday.com Intuitive Scheduling | Online Meeting Scheduling | Collaboration | n/a | 2021 | 2021 |
Covenant Health implemented Monday.com Intuitive Scheduling in 2021 as an Online Meeting Scheduling solution embedded on their website. The deployment is web centric, with the Monday.com Intuitive Scheduling booking widget exposed on public pages to capture patient appointments and meeting requests. As a 10-employee healthcare organization in the United States, the operational scope is proportionate, focused on patient scheduling and front desk workflows rather than enterprise wide rostering.
Configuration emphasizes standard Online Meeting Scheduling capabilities such as an embeddable booking interface, appointment slot management, configurable appointment types, and automated confirmations and reminders. Administration and workflow orchestration are centralized within the Monday.com interface, enabling small team scheduling ownership, day to day appointment management, and visibility for clinical staff. The implementation includes calendar synchronization and notification functionality typical of online scheduling platforms to manage availability and reduce manual booking handoffs.
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Covenant Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Covenant Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Covenant Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Electronic Data Interchange (EDI) | PaaS |
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2025 | 2025 |
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Covenant Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Covenant Health
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Covenant Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Covenant Health IT executives and key decision makers. This section highlights Covenant Health's latest recorded technology evaluations, including Workday Payroll for Payroll on 2025-08-13, Toast POS for Point Of Sale on 2024-11-14, and UKG Pro Recruiting (ex UltiPro Recruiting) for Applicant Tracking System, Recruiting on 2024-07-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Covenant Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-13 | Covenant Health | Evaluated | Workday | Workday Payroll | Payroll | HCM |
| 2024-11-14 | Covenant Health | Evaluated | Toast | Toast POS | Point Of Sale | ERP Services and Operations |
| 2024-07-25 | Covenant Health | Evaluated | UKG | UKG Pro Recruiting (ex UltiPro Recruiting) | Applicant Tracking System, Recruiting | HCM |
FAQ - APPS RUN THE WORLD Covenant Health Technographics
Covenant Health is a Healthcare organization based in United States,
with around 10 employees and annual revenues of $1.0 million.
Covenant Health operates a diverse technology stack with applications such as
Avature CRM, Oracle Health EHR and Monday.com Intuitive Scheduling,
covering areas like Candidate Relationship Management, Electronic Health Record and Online Meeting Scheduling.
Covenant Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Avature, Oracle and Monday.com.
Covenant Health recently adopted applications including
Oracle Health EHR in 2025, Oracle Health Clinical Data Exchange in 2025 and Monday.com Intuitive Scheduling in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Covenant Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Covenant Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Covenant Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.