New York, 10018, NY,
United States
Covenant House New York Technographics
Covenant House New York Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Covenant House New York and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Covenant House New York employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Covenant House New York has purchased the following applications: Sage Intacct for ERP Financial in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Covenant House New York is running and its propensity to invest more and deepen its relationship with Sage , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Covenant House New York revenues, which have grown to $29.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Covenant House New York intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Covenant House New York Tech Stack and Enterprise Applications
Covenant House New York ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2021 | 2021 |
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Covenant House New York Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Covenant House implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The implementation is referenced on the Covenant House website and was provisioned to support roughly 300 employees across the United States, establishing Google Workspace (Formerly Google G-Suite) as the core productivity and communication layer for the organization.
Google Workspace (Formerly Google G-Suite) was configured to deliver standard Collaboration capabilities including Gmail for email, Google Calendar for scheduling, Google Drive for file storage, Docs and Sheets for real-time collaborative authoring, and Google Meet for virtual meetings. Administrative configuration used the Google Admin console for user provisioning, group management and access controls, along with mobile device management and information governance features aligned to the Collaboration category.
Operational coverage focused on communications, program delivery, fundraising and administrative business functions, enabling distributed teams and volunteer coordination to leverage shared drives, group-based access and collaborative editing workflows. Governance centered on delegated administration, group membership policies and end user training to align platform use with nonprofit operational processes, while the Covenant House Google Workspace (Formerly Google G-Suite) Collaboration deployment remained visible and documented on the public website.
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Collaboration | Collaboration |
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2020 | 2020 |
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Covenant House New York CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Covenant House implemented Hotjar as a Customer Experience solution on its public website. Covenant House deployed Hotjar to capture qualitative and behavioral web analytics, leveraging session recordings, heatmaps, funnel visualization and on-page feedback tools to inform website user research and content iteration.
Hotjar was instrumented in the site front-end to collect interaction data that supports digital engagement and donor-facing content teams, aligning analytics workflows with UX research and conversion analysis. Governance and operational ownership are concentrated around the web and digital engagement function, using Hotjar data to prioritize UX fixes and inform content decisions for the public website.
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Donor and Fundraising Management | CRM |
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2019 | 2019 |
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Listing Management | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Covenant House New York ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Covenant House New York PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Covenant House New York IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Covenant House New York
Apps Being Evaluated by Covenant House New York Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-24 | Covenant House New York | Evaluated | EveryAction | EveryAction CRM | Donor and Fundraising Management | CRM |