Cover-More USA
810 N. 96th Street, Suite 300 , NE ,
Omaha, 68114, NE,
United States
Omaha, 68114, NE,
United States
1 800-749-4922
Insurance
Cover-More USA Technographics
Cover-More USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cover-More USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Cover-More USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cover-More USA has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2023, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cover-More USA is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cover-More USA revenues, which have grown to $219.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cover-More USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cover-More USA Tech Stack and Enterprise Applications
Cover-More USA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Cover-More USA implemented Cisco Webex Meetings as a web‑embedded conferencing capability, deploying the application to support its Audio Video and Web Conferencing needs on the public website. Cisco Webex Meetings is exposed through browser join flows to enable external facing video and audio sessions directly from site pages.
The Cisco Webex Meetings deployment was configured to deliver core Audio Video and Web Conferencing capabilities including real time video and audio, screen sharing, meeting scheduling and browser client access, together with host controls and session recording consistent with the category. Configuration emphasizes web client orchestration and meeting lifecycle controls to manage external participant sessions initiated from the website.
Architecturally the implementation leverages Cisco Webex Meetings cloud conferencing infrastructure while presenting the Webex client within Cover-More USA web pages, aligning the application with customer engagement and agent collaboration workflows. Governance focuses on meeting access controls, host provisioning and session administration to secure externally initiated meetings and coordinate web based conferencing operations.
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Cover-More USA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023, Cover-More USA deployed DocuSign eSignature as a Digital Signing capability on its public website to capture legally binding customer signatures. DocuSign eSignature is implemented as the embedded signature capture point within online enrollment and authorization flows, supporting insurance policy acceptance and consent capture.
The implementation uses embedded signing and an API based integration between covermore.com web forms and DocuSign eSignature to present documents, collect signatures, and record signing events. Functional capabilities configured include document presentation, signature capture, identity affirmation and an audit trail for compliance, with operational ownership aligned to customer operations and underwriting workflows in the United States. Governance emphasis focused on centralized template configuration and access controls, and signing records are retained to provide attestable audit logs consistent with Digital Signing controls.
|
|
|
|
|
Enterprise Content Management | Content Management |
|
2020 | 2020 |
|
Cover-More USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Cover-More USA implemented Hotjar on its public website to support Customer Experience measurement and qualitative user research. The deployment used Hotjar's client side instrumentation to capture behavioral signals across core web pages, aligning web analytics and conversion optimization workflows with a Customer Experience analytics layer.
Hotjar was configured to enable heatmaps, session recordings, click and scroll analytics, conversion funnel tracking, and on site feedback surveys, delivering qualitative context for UX and product decision making. Configuration emphasized session sampling and data masking controls as part of privacy aware experience instrumentation.
Operational governance placed Hotjar within digital marketing, product, UX and analytics workflows, enabling structured insight handoffs and iterative design reviews across Cover-More USA web operations. The Cover-More USA Hotjar implementation established a Customer Experience instrumentation capability to drive UX research, conversion rate optimization and customer facing content prioritization.
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2016 | 2016 |
|
Cover-More USA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
Cover-More USA PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2020 | 2020 |
|
Cover-More USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Database Management, Open-Source Database | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Digital Workspace | IaaS |
|
2013 | 2013 |
|
Cover-More USA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Cover-More USA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cover-More USA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cover-More USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cover-More USA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Cover-More USA Technographics
Cover-More USA is a Insurance organization based in United States,
with around 1400 employees and annual revenues of $219.0 million.
Cover-More USA operates a diverse technology stack with applications such as
Cisco Webex Meetings, DocuSign eSignature and Hotjar,
covering areas like Audio Video and Web Conferencing, Digital Signing and Customer Experience.
Cover-More USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, Docusign and Contentsquare.
Cover-More USA recently adopted applications including
DocuSign eSignature in 2023, Slack Connect in 2022 and Amazon Elastic Load Balancing (ELB) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cover-More USA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cover-More USA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cover-More USA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.