AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Craftsmen Trailer Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Softbase Systems Legacy Softbase Dealership Management Dealership Management ERP Services and Operations n/a 2023 2023
In 2023, Craftsmen Trailer implemented Softbase Dealership Management to consolidate parts, service and sales workflows across its Midwest locations. Softbase Dealership Management is a Dealership Management application deployed to centralize operational data and standardize transaction processing across parts, service and sales functions. The deployment concentrated on modules typical to the Dealership Management category, with inferred emphasis on parts management, service and work-order processing, and sales order management configured to support parts cataloging, work-order lifecycle and customer-facing sales workflows. Configuration work prioritized unified inventory records, standardized service workflows and role based access to speed user onboarding and reduce handoffs between counter staff and technicians. Operational coverage included Craftsmen Trailer frontline service technicians, parts counter staff and sales personnel across multiple Midwest sites, aligning shop operations and counter sales on a single system of record. Integrations were not detailed in the source, the implementation narrative therefore focuses on internal workflow consolidation and centralized data used by parts, service and sales teams. Governance and rollout followed a phased approach to accelerate onboarding, with centralized configuration control and standard operating procedures to enforce consistent service and parts processes. The implementation improved onboarding speed and responsiveness to customers according to the customer testimonial, reflecting tighter operational coordination across the distributor's service and sales functions.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Arc XP Legacy Arc XP Content Suite Web Content Management Content Management n/a 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2020 2020
Tag Management CRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Craftsmen Trailer

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Craftsmen Trailer Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Craftsmen Trailer IT executives and key decision makers. This section highlights Craftsmen Trailer's latest recorded technology evaluations, including Aptean EquipSoft ERP for Dealership Management on 2025-07-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Craftsmen Trailer digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Craftsmen Trailer Technographics
Craftsmen Trailer is a Distribution organization based in United States, with around 55 employees and annual revenues of $7.0 million.
Craftsmen Trailer operates a diverse technology stack with applications such as Softbase Dealership Management, Microsoft 365 and Arc XP Content Suite, covering areas like Dealership Management, Collaboration and Web Content Management.
Craftsmen Trailer has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Softbase Systems, Microsoft and Arc XP.
Craftsmen Trailer recently adopted applications including Softbase Dealership Management in 2023, Slack Connect in 2022 and Arc XP Content Suite in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Craftsmen Trailer’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Craftsmen Trailer’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Craftsmen Trailer technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.