Saint Charles, 63301-8043, MO,
United States
Craftsmen Trailer Technographics
Craftsmen Trailer Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Craftsmen Trailer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 55 Craftsmen Trailer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Craftsmen Trailer has purchased the following applications: Softbase Dealership Management for Dealership Management in 2023, Microsoft 365 for Collaboration in 2018, Arc XP Content Suite for Web Content Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Craftsmen Trailer is running and its propensity to invest more and deepen its relationship with Softbase Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Craftsmen Trailer revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Craftsmen Trailer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Craftsmen Trailer Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Softbase Systems | Legacy | Softbase Dealership Management | Dealership Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Craftsmen Trailer implemented Softbase Dealership Management to consolidate parts, service and sales workflows across its Midwest locations. Softbase Dealership Management is a Dealership Management application deployed to centralize operational data and standardize transaction processing across parts, service and sales functions.
The deployment concentrated on modules typical to the Dealership Management category, with inferred emphasis on parts management, service and work-order processing, and sales order management configured to support parts cataloging, work-order lifecycle and customer-facing sales workflows. Configuration work prioritized unified inventory records, standardized service workflows and role based access to speed user onboarding and reduce handoffs between counter staff and technicians.
Operational coverage included Craftsmen Trailer frontline service technicians, parts counter staff and sales personnel across multiple Midwest sites, aligning shop operations and counter sales on a single system of record. Integrations were not detailed in the source, the implementation narrative therefore focuses on internal workflow consolidation and centralized data used by parts, service and sales teams.
Governance and rollout followed a phased approach to accelerate onboarding, with centralized configuration control and standard operating procedures to enforce consistent service and parts processes. The implementation improved onboarding speed and responsiveness to customers according to the customer testimonial, reflecting tighter operational coordination across the distributor's service and sales functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Arc XP | Legacy | Arc XP Content Suite | Web Content Management | Content Management | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
|
2020 | 2020 |
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Tag Management | CRM |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Craftsmen Trailer
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Craftsmen Trailer Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||