Channahon, 60410, IL,
United States
Crane Composites Inc Technographics
Crane Composites Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Crane Composites Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Crane Composites Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crane Composites Inc has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2020, Oracle PeopleSoft HCM for Core HR in 2004, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crane Composites Inc is running and its propensity to invest more and deepen its relationship with Oracle , ADP , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crane Composites Inc revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crane Composites Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Crane Composites Inc Tech Stack and Enterprise Applications
Crane Composites Inc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020, Crane Composites Inc implemented Oracle NetSuite ERP as its ERP Financial platform to centralize manufacturing planning and shop floor control across its production operations. The deployment focused on cloud-hosted Oracle NetSuite ERP services configured to support production material planning, work order control, and materials requirement planning workflows typical of mid market manufacturing operations.
Configuration work centered on MRP and Kanban replenishment, work order creation and scheduling, non standard rework orders, and new product introduction work orders. Functional configuration included part number setup with MRP parameters, Make/Buy decision fields, planner codes and accounting code alignment, bill of materials and engineering change order handling, WIP accounting support, and production reporting templates such as aged WIP, on time delivery, and risk reports.
Operational coverage placed Oracle NetSuite ERP in the hands of Production Material Planners, Manufacturing Engineering, Configuration Management, NPI managers, production supervisors, and master scheduling staff to distribute production schedules and expedite material shortages. The system was used to identify and resolve daily material issues, support expedited component procurement, and coordinate schedule adjustments to meet unforeseen shop floor conditions.
Governance and process changes emphasized role based work order permissions, collaborative ECO and BOM change workflows between manufacturing engineering and configuration management, and escalation paths for shortages directed to appropriate stakeholders. Oracle NetSuite ERP supported the Crane Business System initiative by enabling participation in kaizen events, centralized MRP signal maintenance, and systematic reconciliation of ECO impacts to WIP.
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Crane Composites Inc HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2004 | 2018 |
In 2004, Crane Composites Inc implemented Oracle PeopleSoft HCM to establish a centralized Core HR platform. The deployment targeted standard Core HR capabilities including employee master records, HR administration, position and benefits data management, and configuration to support a 500 employee manufacturing organization. Oracle PeopleSoft HCM was configured to centralize personnel data and to support payroll processing workflows and HR case management common to Core HR implementations.
The project included an explicit integration with ADP Etime for time and attendance capture and payroll input, creating a direct operational link between timekeeping and Core HR records. Governance emphasized standardized HR workflows, role based access control and a staged rollout across HR and payroll functions to improve data consistency and operational control. The combined PeopleSoft and ADP Etime implementation resulted in reported cost savings of $110,000.
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Payroll | HCM |
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2004 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Crane Composites Inc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Crane Composites Inc implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website. The deployment uses Chatbots and Conversational AI to provide real-time conversational access for customer service and pre-sales inquiry handling, establishing a direct Company Salesforce Chat Chatbots and Conversational AI relationship for customer-facing workflows.
Salesforce Chat was configured as an embedded web chat widget and agent console, leveraging category-aligned capabilities such as pre-chat data collection, routing to available operators, canned responses, transcript capture, and session context persistence. The implementation emphasized conversational session management and agent handoff to maintain context during transfers and continued engagement.
Operational scope is centered on the company website and customer-facing support and sales teams, with agents accessing the chat console during defined service hours. Governance includes standardized scripted responses, chat logging for issue tracking, and configuration controls for routing and session timeouts to ensure consistent conversational handling and auditing of interactions.
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Crane Composites Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Crane Composites Inc eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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Crane Composites Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Crane Composites Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Crane Composites Inc CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Crane Composites Inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Human Resources Business Partner | Manager | HR | ||||
| HR Manager | Manager | HR | ||||
| HRMS Manager | Manager | HR | ||||
| VP Operations | VP | Operations |
Apps Being Evaluated by Crane Composites Inc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-12-09 | Crane Composites Inc | Evaluated | Infor | Infor KBM ISeries ERP | Manufacturing ERP | ERP Services and Operations |