Crealy Theme Park & Resort
Sidmouth Road, Clyst St Mary,
Exeter, EX5 1DR,
United Kingdom
Exeter, EX5 1DR,
United Kingdom
44 13 9523-3200
Leisure and Hospitality
Crealy Theme Park & Resort Technographics
Crealy Theme Park & Resort Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Crealy Theme Park & Resort and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Crealy Theme Park & Resort employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crealy Theme Park & Resort has purchased the following applications: Sage HRMS for Core HR in 2011, Microsoft 365 for Collaboration in 2015, Feefo Surveys for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crealy Theme Park & Resort is running and its propensity to invest more and deepen its relationship with Sage , Thinking Software , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crealy Theme Park & Resort revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crealy Theme Park & Resort intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Crealy Theme Park & Resort Tech Stack and Enterprise Applications
Crealy Theme Park & Resort HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage HRMS | Core HR | HCM | n/a | 2011 | 2011 |
In 2011, Crealy Theme Park & Resort implemented Sage HRMS as its Core HR application. The deployment targeted the HR and operations teams at a 250 employee leisure and hospitality employer, with a specific operational focus on recruitment workflows for more than 200 seasonal staff and the administration of new starters and leavers.
Sage HRMS was configured to centralize personnel records, support recruitment processing, and enable creation and management of individual training plans for seasonal employees. The HR team used the personnel record capabilities historically referenced as SAGE Personnel to produce and manage staff records, and the system was used to document onboarding paperwork and training requirements tied to customer service and manager development workshops.
Operational governance integrated HR system usage with park-level responsibilities, including in house training delivery, allocation of first aid staff, and the elected RIDDOR representative role for incident reporting obligations. The implementation emphasized recordkeeping and workflow orchestration across recruitment, onboarding, training, and incident governance, aligning Crealy Theme Park & Resort Core HR practices with consistent personnel data management in Sage HRMS.
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Time and Attendance | HCM |
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2013 | 2013 |
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Crealy Theme Park & Resort Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Crealy Theme Park & Resort implemented Microsoft 365. The deployment is used in a Collaboration context and is referenced on Crealy's website.
Microsoft 365 at Crealy provides core Collaboration capabilities including hosted email, team chat, document management, and file synchronization, using standard Microsoft 365 components such as Exchange Online, SharePoint Online, Microsoft Teams, and OneDrive. These functional modules support internal communications, content coordination for marketing, and operational document workflows for site teams.
The architecture is a cloud hosted SaaS tenant with tenant level configuration and centralized account provisioning, aligned to an organizational subscription model. Operational scope covers corporate staff and resort site teams across guest services, operations, marketing, and HR, with collaboration workflows accessible via the corporate web presence.
Governance and operational controls are organized around centralized identity and account management, role based access controls, external sharing policies, and document versioning and retention practices to manage guest facing and back office collaboration. Microsoft 365 is reiterated on the Crealy website as the platform enabling these Collaboration capabilities.
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Crealy Theme Park & Resort CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Feefo | Legacy | Feefo Surveys | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Crealy Theme Park & Resort deployed Feefo Surveys on its website. Crealy Theme Park & Resort implemented Feefo Surveys as a web embedded, cloud hosted feedback mechanism aligned to the Customer Experience category. Feefo Surveys is used to capture post visit ratings and written feedback, employing standard survey flows, review collection and response capture capabilities typical of Customer Experience applications. The deployment is surfaced directly on Crealy's public site to collect guest feedback at key interaction points in the online guest journey.
Operational coverage centers on guest facing channels and supports marketing and guest services teams responsible for experience management. Configuration work focused on survey templates, question routing and site level embedding, with administrative controls to manage survey content and response workflows. Governance emphasized operational ownership for template management and response handling so feedback can be routed into guest services processes. The implementation links Crealy Theme Park & Resort Feefo Surveys Customer Experience to business functions that manage guest feedback, reputation management and front line service recovery.
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Crealy Theme Park & Resort IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Crealy Theme Park & Resort
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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General Manager | Manager | Finance | |
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HR Manager | Manager | HR | |
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Managing Director | Director | Finance | |
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Apps Being Evaluated by Crealy Theme Park & Resort Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Crealy Theme Park & Resort IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Crealy Theme Park & Resort digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Crealy Theme Park & Resort Technographics
Crealy Theme Park & Resort is a Leisure and Hospitality organization based in United Kingdom,
with around 250 employees and annual revenues of $25.0 million.
Crealy Theme Park & Resort operates a diverse technology stack with applications such as
Sage HRMS, Microsoft 365 and Feefo Surveys,
covering areas like Core HR, Collaboration and Customer Experience.
Crealy Theme Park & Resort has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Microsoft and Feefo.
Crealy Theme Park & Resort recently adopted applications including
Krystal Hosting Katapult in 2019, Feefo Surveys in 2018 and Amazon CloudFront in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Crealy Theme Park & Resort’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Crealy Theme Park & Resort’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Crealy Theme Park & Resort technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.