Ferndale, 48220, MI,
United States
Creative Breakthroughs Inc. Technographics
Creative Breakthroughs Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Creative Breakthroughs Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Creative Breakthroughs Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Creative Breakthroughs Inc. has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Hubspot CRM for CRM in 2014, Freshservice for IT Service Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Creative Breakthroughs Inc. is running and its propensity to invest more and deepen its relationship with Intuit , HubSpot , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Creative Breakthroughs Inc. revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Creative Breakthroughs Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Creative Breakthroughs Inc. Tech Stack and Enterprise Applications
Creative Breakthroughs Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2013 | 2013 |
In 2013, Creative Breakthroughs Inc. implemented Intuit Quickbooks Enterprise as its ERP Financial application to centralize accounting for the 100 employee professional services firm based in the United States. The initiative was led by the finance organization and targeted improved handling of expense reporting and payroll posting workflows.
The Intuit Quickbooks Enterprise deployment included configuration of core general ledger structures, chart of accounts mapping, and expense reporting interfaces typical of an ERP Financial system. Configuration work emphasized automated import and mapping rules, transaction coding standards, and posting pathways to ensure Concur expense items and American Express card transactions could be ingested and reconciled against Quickbooks ledgers.
Integrations were a focal point, connecting Concur Expense reporting, American Express card feeds, and ADP payroll exports into Intuit Quickbooks Enterprise to automate transaction posting and reconciliation. Operational scope was concentrated in the finance function, with rollout governed by finance-led validation cycles, reconciliation testing between Concur, American Express, ADP, and Quickbooks, and establishment of scheduled payroll posting and reconciliation processes to support month end close.
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Creative Breakthroughs Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2014 | 2014 |
In 2014, Creative Breakthroughs Inc. implemented Hubspot CRM to instrument customer acquisition flows on its public website. The deployment emphasized web-based lead capture and contact lifecycle management for the professional services firm.
Hubspot CRM was configured to capture inbound leads from site forms and to create persistent contact records, providing deal pipeline visibility and contact timeline tracking. The implementation aligned with core CRM functional workflows, including contact management, lead capture from the website, and automated routing into sales follow up sequences.
The solution is explicitly integrated with the company website to ingest form submissions and web behavior into Hubspot CRM, supporting coordinated activity between marketing and sales. Operational ownership is concentrated in sales and marketing departments at Creative Breakthroughs Inc., with central CRM administration and defined pipeline stages to govern contact data and sales workflow definitions.
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Marketing Automation | CRM |
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2014 | 2014 |
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Creative Breakthroughs Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2016 | 2016 |
In 2016, Creative Breakthroughs Inc. implemented Freshservice to centralize IT support for its 100-employee professional services firm. Freshservice is used on their website as the public and employee-facing self-service portal, providing ticket submission and knowledge base access and acting as the company platform for IT Service Management. The deployment is a cloud-hosted Freshservice instance provisioned to serve internal IT helpdesk and external client touchpoints via the website, establishing Freshservice as the primary application supporting IT operations and service request intake.
Functionally the Freshservice implementation aligns with core IT Service Management workflows, including incident and service request ticketing, knowledge base publishing, SLA tracking, and workflow automation for ticket routing. Configuration emphasis is on service catalog driven intake and user-facing self-service to streamline helpdesk intake for a mid-market 100 seat environment. Governance and operational ownership are centered on the IT operations and service desk function, with the website-embedded Freshservice portal providing the primary user interface for both employees and clients.
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Creative Breakthroughs Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Creative Breakthroughs Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO & President | CXO | Finance | ||||
| COO / CFO | CXO | Finance | ||||
| EVP IT & Security Strategy | VP | IT | ||||
| EVP Business Development | VP | Finance |
Apps Being Evaluated by Creative Breakthroughs Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||