Boca Raton, 33487, FL,
United States
Cross Country Healthcare Technographics
Cross Country Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cross Country Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8679 Cross Country Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cross Country Healthcare has purchased the following applications: Sterling Background Check for BackGround Screening in 2020, Microsoft 365 for Collaboration in 2020, Oracle WebCenter Sites for Web Content Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cross Country Healthcare is running and its propensity to invest more and deepen its relationship with Sterling Talent Solutions , UKG , Rival (formerly SilkRoad Technology) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cross Country Healthcare revenues, which have grown to $1.68 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cross Country Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cross Country Healthcare Tech Stack and Enterprise Applications
Cross Country Healthcare HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2020 | 2020 |
In 2020, Cross Country Healthcare implemented Sterling Background Check, deploying the Sterling Background Check application as part of its BackGround Screening tooling to support clinical workforce onboarding and compliance. The implementation targeted processing candidate background screenings and coordinating credential collection for healthcare professionals, with Compliance Ambassadors handling document intake and verification.
Sterling Background Check was configured to support BackGround Screening workflows including screening order management, results adjudication, and report delivery, aligned with standard screening packages and scheduling requirements. Configuration emphasized screening types, automated triggers for drug screening orders and health checks, and status tracking for new hires and employees who are out of compliance.
The application operated alongside Accutrace, concerta, and other staffing and occupational health programs, and was integrated into daily productivity workflows using Microsoft Office, Word, Teams, and Outlook for communications and file upkeep. Operational coverage included onboarding, credentialing, HR compliance, and clinical operations across the medical settings where Cross Country Healthcare places clinicians.
Governance and process restructuring centralized submission of background screenings and established a single compliance intake workflow for obtaining licenses, CPR cards, Covid vaccine records, titers, and health screening results. Compliance Ambassadors were assigned responsibility for maintaining each employee file, scheduling drug screenings and titers at different locations, and remediating out of compliance records, with Sterling Background Check serving as the BackGround Screening system for those processes.
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Employee Experience, Employee Engagement | HCM |
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2021 | 2021 |
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Recruiting | HCM |
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2015 | 2015 |
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Cross Country Healthcare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Cross Country Healthcare implemented Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment is used on the corporate website to surface enterprise content and to support staff communications and document workflows, operating from a centralized cloud tenant that consolidates administration, policy enforcement, and content management for the web presence.
The Microsoft 365 implementation leverages Collaboration capabilities such as enterprise email, team based communication, document libraries, and cloud file synchronization to support recruiting operations, corporate communications, and clinical staffing teams. Governance is organized around centralized tenant administration, role based access controls, and standardized content lifecycles to manage both public website assets and internal collaboration spaces, with Microsoft 365 serving as the core collaboration layer between the public site and internal business functions.
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Cross Country Healthcare Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle WebCenter Sites | Web Content Management | Content Management | n/a | 2016 | 2016 |
In 2016, Cross Country Healthcare deployed Oracle WebCenter Sites as its Web Content Management platform. The implementation is focused on the company's public facing website and underpins corporate web content and digital marketing functions.
The Oracle WebCenter Sites deployment leverages core Web Content Management capabilities including web authoring, template driven publishing, content staging, and asset management to support editorial production and page lifecycle control. Configuration emphasizes structured content models and template reuse to accelerate page creation and maintain consistent branding across site sections. The implementation supports role based authoring and approval workflows aligned with editorial operations.
Operational ownership aligns with marketing and digital experience teams, with site operations handling runtime publishing and content deployment to production. Governance is implemented through editorial workflows, version control, and publishing approval gates to manage content quality and compliance across the website.
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Cross Country Healthcare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2018 | 2018 |
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Cross Country Healthcare ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Cross Country Healthcare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Cross Country Healthcare CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Cross Country Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Cross Country Healthcare Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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