Chicago,, 60606, IL,
United States
Crowe Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Crowe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6600 Crowe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crowe has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2000, Workday Benefits for Benefits Administration in 2018, Adobe WorkFront for Business Process Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crowe is running and its propensity to invest more and deepen its relationship with Oracle , Serko Limited , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crowe revenues, which have grown to $1.38 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crowe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2000 | 2000 |
In 2000, Crowe implemented Oracle NetSuite ERP as its ERP Financial platform. The Oracle NetSuite ERP deployment centralized core finance functions including general ledger, accounts payable, accounts receivable, fixed asset accounting, billing, and revenue recognition, providing a cloud SaaS finance backbone for the firm. Configuration emphasized multi-book ledgers, a configurable chart of accounts, role based security, and automated period close workflows to support consolidated financial reporting and statutory compliance across Crowe in the United States. The implementation leveraged built in audit trails and approval routing to standardize journal controls and month end activities.
Operational ownership resides with finance, accounting, revenue management, and tax teams, using Oracle NetSuite ERP for transactional accounting, invoicing, billing, and management reporting across professional services lines. Governance included centralized master data management, period close calendars, and approval hierarchies to enforce consistent accounting policies, while native reporting and dashboard capabilities were configured to support executive and operational finance stakeholders. The deployment positions Crowe with a single ERP Financial system for core finance operations and control.
|
|
|
|
|
Expense Management | ERP Financial Management |
|
2016 | 2016 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2018 | 2019 |
In 2018, Crowe implemented Workday Benefits as part of its Workday HRIS rollout, aligning core benefits workflows with the Benefits Administration category. The deployment was positioned inside the HRIS tenant and focused on centralizing benefits configuration, enrollment, and lifecycle events to support payroll and employee records management.
The implementation of Workday Benefits included configuration of benefits enrollment workflows, eligibility rule sets, open enrollment processes, and maintenance of employee benefit elections. Crowe maintained virtual personnel folders and the HRIS database for payroll information, new hires, terminations, transfers, promotions, and benefit updates, ensuring employee benefit data was governed within the Workday Benefits application.
Integrations and data orchestration relied on Workday Enterprise Interface Builder, the team built and processed EIB documents for mass updates and to provision new hires. EIB use extended to acquisition activity where HR partnered to create offer letters, prepare advances, run compliance checks, and coordinate required new hire information to get individuals set up within Workday via EIB, supporting onboarding and benefits enrollment handoffs.
Operational governance included initial and semi-annual testing cycles to validate system updates, along with documented process changes and streamlined HR workflows. The program emphasized procedural documentation, process automation for mass updates using Enterprise Interface Builder, and tighter coordination between benefits administration, payroll, and HR operations to sustain ongoing benefit administration and compliance.
|
|
|
|
|
Candidate Relationship Management | HCM |
|
2017 | 2017 |
|
|
|
|
|
Core HR | HCM |
|
2018 | 2019 |
|
|
|
|
|
Payroll | HCM |
|
2018 | 2019 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2022 | 2022 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Crowe implemented Adobe WorkFront as its Business Process Management platform to manage work related to its public website. The implementation centers on using Adobe WorkFront for web content request intake, project orchestration, and approval workflows supporting Crowe's professional services marketing and digital experience teams.
Configuration emphasizes project and portfolio management, structured work intake forms, proofing and approval capabilities, resource planning, and workflow automation, reflecting common Business Process Management functional modules. Adobe WorkFront is configured to standardize request routing, enforce role based access controls, and instrument SLA driven approvals to reduce ad hoc coordination. Deployment follows a centralized governance model with phased team onboarding and documented process workflows to align marketing, content production, and web operations.
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2016 | 2018 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Event Management | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Survey and Questionnaire | Collaboration |
|
2020 | 2020 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2018 | 2018 |
|
|
|
|
|
Web Content Management | Content Management |
|
2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2021 | 2021 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||