London, E16 1AL,
United Kingdom
Crowne Plaza London Docklands Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Crowne Plaza London Docklands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 127 Crowne Plaza London Docklands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crowne Plaza London Docklands has purchased the following applications: Kahoot! 360 Spirit for Employee Engagement in 2025, SABRE Synxis Guest Connect for Reservation and Booking Management in 2014, Perplexity for Generative AI Platforms in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crowne Plaza London Docklands is running and its propensity to invest more and deepen its relationship with Kahoot , SABRE , Perplexity or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crowne Plaza London Docklands revenues, which have grown to $15.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crowne Plaza London Docklands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kahoot | Legacy | Kahoot! 360 Spirit | Employee Engagement | HCM | n/a | 2025 | 2025 |
In 2025, Crowne Plaza London Docklands deployed Kahoot! 360 Spirit to advance Employee Engagement across its United Kingdom hotel operations. The implementation targeted a 127 employee site in the leisure and hospitality industry, applying Kahoot! 360 Spirit to formal training, town halls, and hybrid meeting formats to unify learning and staff communication.
The deployment emphasized interactive quiz-based learning, real-time feedback loops, and game-based presentation capabilities as core functional components. Kahoot! 360 Spirit was used for compliance training and customer support training, and to reinforce technical and theoretical knowledge during department-level and hotel-wide sessions, supporting improved training retention through repetitive, interactive review.
Rollout began in the finance department and scaled organically as managers across reception, housekeeping, and Food and Beverage adopted the platform, driven by a local champion in the role of Financial Controller, Killian Clancy. The platform supported live sessions with small groups and larger gatherings up to thirty staff members, and it was applied to remote and hybrid scenarios as well as in-person town halls and celebratory events to boost morale and participation.
Governance and process shifts focused on embedding Kahoot! sessions into standard training closeouts and staff meetings, using live scoring and prizes to motivate participation and foster cross-team collaboration. Reported outcomes include stronger team engagement, greater cross-team collaboration, improved training retention, and better guest experience through a more connected and confident workforce, aligned with the application purpose of Employee Engagement.
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Learning and Development | HCM |
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2025 | 2025 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Synxis Guest Connect | Reservation and Booking Management | ERP Services and Operations | n/a | 2014 | 2014 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Perplexity | Legacy | Perplexity | Generative AI Platforms | AI Development | n/a | 2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2014 | 2014 |
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Web Content Management | Content Management |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics, Lead Generation | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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