Crystal Window & Door Systems, Ltd
31-10 Whitestone Expy,
Flushing, 11354, NY,
United States
Flushing, 11354, NY,
United States
1 718-961-7300
Manufacturing
Crystal Window & Door Systems, Ltd Technographics
Crystal Window & Door Systems, Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Crystal Window & Door Systems, Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Crystal Window & Door Systems, Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crystal Window & Door Systems, Ltd has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2014, contractERP for Manufacturing ERP, Distribution ERP in 2016, My Live Chat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crystal Window & Door Systems, Ltd is running and its propensity to invest more and deepen its relationship with Microsoft , contractERP , My Live Chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crystal Window & Door Systems, Ltd revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crystal Window & Door Systems, Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Crystal Window & Door Systems, Ltd Tech Stack and Enterprise Applications
Crystal Window & Door Systems, Ltd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | eMazzanti Technologies | 2014 | 2014 |
In 2014, Crystal Window & Door Systems, Ltd implemented Microsoft Dynamics NAV as its ERP Financial system to consolidate corporate finance and plant-level accounting across its operations. The company had acquired Microsoft Dynamics ERP business software in 2013 and engaged eMazzanti Technologies to provision hardware and deliver IT managed services to operate the application and support growing operations.
The implementation concentrated on core ERP Financial capabilities for a manufacturing environment, including general ledger, accounts payable, accounts receivable, fixed asset management, inventory valuation, and order-to-cash workflows aligned to manufacturing cost accounting. Configuration work emphasized site-level inventory controls and ledger consolidation to support four production plants and the New York corporate headquarters, aligning financial processes with plant operations.
eMazzanti Technologies provided IT consulting, network hardware, and ongoing managed services to provision and maintain the infrastructure running Microsoft Dynamics NAV, including data center and network configuration to host the application. Governance activity focused on standardizing the chart of accounts and centralizing financial process workflows, with eMazzanti retained for operational support and service-level management of the Microsoft Dynamics NAV deployment.
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Crystal Window & Door Systems, Ltd ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| contractERP | Legacy | contractERP | Manufacturing ERP, Distribution ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Crystal Window & Door Systems, Ltd implemented contractERP as its core Manufacturing ERP,Distribution ERP solution and integrated it with Soft Tech V6 to unify engineering and production data. The deployment centered on eliminating duplicate entry between engineering and back-office systems, directly associating contractERP with order management, accounting, inventory and purchasing functions.
The implementation configured contractERP to manage order-to-cash and procure-to-pay workflows, with explicit modules for order management, general ledger accounting, inventory control and purchasing. Soft Tech V6 remained the engineering and production system, integrated to provide bill of materials and production status into contractERP, enabling synchronized material planning and production scheduling.
Operational scope covered Crystal Window & Door Systems New York operations, impacting production, procurement, finance and operations teams. The integration reduced manual handoffs and created a single transactional system for orders, inventory and supplier transactions while preserving engineering functions in Soft Tech V6.
Governance focused on cross-functional process alignment between engineering and back-office teams during rollout, with data synchronization controls to prevent duplicate entry. Outcomes reported by the vendor partner include production speeds improving three to five times, shortened lead times and Crystal realizing return on investment within 12 months.
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Crystal Window & Door Systems, Ltd AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Crystal Window & Door Systems, Ltd implemented My Live Chat on its public website. My Live Chat, classified in the Chatbots and Conversational AI category, provides the company with a conversational layer embedded in the website that handles real-time visitor interactions and customer engagement. The implementation positions My Live Chat as an online customer engagement and lead capture channel supporting sales and support business functions.
Configuration aligns with common Chatbots and Conversational AI capabilities, including a website chat widget, live operator handoff, canned responses, visitor monitoring, lead form capture, and transcript logging for case follow up. Operational coverage is focused on the company website serving the United States, and governance is likely implemented through established web support workflows and agent oversight to manage conversational routing and retention. Crystal Window & Door Systems, Ltd, My Live Chat, and Chatbots and Conversational AI are linked in the deployment, reflecting the application of conversational tooling to online customer engagement.
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Crystal Window & Door Systems, Ltd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
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Crystal Window & Door Systems, Ltd Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
|
Enterprise Content Management | Content Management |
|
2020 | 2020 |
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Crystal Window & Door Systems, Ltd eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2017 | 2017 |
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Crystal Window & Door Systems, Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Crystal Window & Door Systems, Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Crystal Window & Door Systems, Ltd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Crystal Window & Door Systems, Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Crystal Window & Door Systems, Ltd digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Crystal Window & Door Systems, Ltd Technographics
Crystal Window & Door Systems, Ltd is a Manufacturing organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
Crystal Window & Door Systems, Ltd operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, contractERP and My Live Chat,
covering areas like ERP Financial, Manufacturing ERP, Distribution ERP and Chatbots and Conversational AI.
Crystal Window & Door Systems, Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, contractERP and My Live Chat.
Crystal Window & Door Systems, Ltd recently adopted applications including
Google Cloud Platform (GCP) in 2021, Dropbox Business in 2020 and WooCommerce in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Crystal Window & Door Systems, Ltd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Crystal Window & Door Systems, Ltd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Crystal Window & Door Systems, Ltd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.