Flushing, 11354, NY,
United States
Crystal Window & Door Systems, Ltd Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Crystal Window & Door Systems, Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Crystal Window & Door Systems, Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crystal Window & Door Systems, Ltd has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2014, contractERP for Manufacturing ERP, Distribution ERP in 2016, My Live Chat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crystal Window & Door Systems, Ltd is running and its propensity to invest more and deepen its relationship with Microsoft , contractERP , My Live Chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crystal Window & Door Systems, Ltd revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crystal Window & Door Systems, Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP Financial Management | eMazzanti Technologies | 2014 | 2014 |
In 2014, Crystal Window & Door Systems, Ltd implemented Microsoft Dynamics NAV as its ERP Financial system to consolidate corporate finance and plant-level accounting across its operations. The company had acquired Microsoft Dynamics ERP business software in 2013 and engaged eMazzanti Technologies to provision hardware and deliver IT managed services to operate the application and support growing operations.
The implementation concentrated on core ERP Financial capabilities for a manufacturing environment, including general ledger, accounts payable, accounts receivable, fixed asset management, inventory valuation, and order-to-cash workflows aligned to manufacturing cost accounting. Configuration work emphasized site-level inventory controls and ledger consolidation to support four production plants and the New York corporate headquarters, aligning financial processes with plant operations.
eMazzanti Technologies provided IT consulting, network hardware, and ongoing managed services to provision and maintain the infrastructure running Microsoft Dynamics NAV, including data center and network configuration to host the application. Governance activity focused on standardizing the chart of accounts and centralizing financial process workflows, with eMazzanti retained for operational support and service-level management of the Microsoft Dynamics NAV deployment.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| contractERP | Legacy | contractERP | Manufacturing ERP, Distribution ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Crystal Window & Door Systems, Ltd implemented contractERP as its core Manufacturing ERP,Distribution ERP solution and integrated it with Soft Tech V6 to unify engineering and production data. The deployment centered on eliminating duplicate entry between engineering and back-office systems, directly associating contractERP with order management, accounting, inventory and purchasing functions.
The implementation configured contractERP to manage order-to-cash and procure-to-pay workflows, with explicit modules for order management, general ledger accounting, inventory control and purchasing. Soft Tech V6 remained the engineering and production system, integrated to provide bill of materials and production status into contractERP, enabling synchronized material planning and production scheduling.
Operational scope covered Crystal Window & Door Systems New York operations, impacting production, procurement, finance and operations teams. The integration reduced manual handoffs and created a single transactional system for orders, inventory and supplier transactions while preserving engineering functions in Soft Tech V6.
Governance focused on cross-functional process alignment between engineering and back-office teams during rollout, with data synchronization controls to prevent duplicate entry. Outcomes reported by the vendor partner include production speeds improving three to five times, shortened lead times and Crystal realizing return on investment within 12 months.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
|
2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Enterprise Content Management | Content Management |
|
2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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