CSP Inc.
175 Cabot Street,
Lowell, 1854, MA,
United States
Lowell, 1854, MA,
United States
1 604-449-9244
Professional Services
CSP Inc. Technographics
CSP Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CSP Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 112 CSP Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CSP Inc. has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2018, Hotjar for Customer Experience in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CSP Inc. is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Exclaimer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CSP Inc. revenues, which have grown to $49.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CSP Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CSP Inc. Tech Stack and Enterprise Applications
CSP Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, CSP Inc. deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. CSP Inc. uses Cisco Webex Meetings on its public website to provision browser-based and client-hosted meeting rooms, establishing a consistent conferencing layer for client engagement and internal collaboration within the professional services business function.
The Cisco Webex Meetings implementation focuses on core meeting capabilities typical of the Audio Video and Web Conferencing category, including scheduled meetings, ad hoc video conferencing, screen sharing, and session recording. Cisco Webex Meetings is configured to surface meeting join points directly on the corporate site, enabling external participants to enter secure meeting rooms from web links and email invites.
Operational coverage centers on CSP Inc. US operations and the professional services practice, with the website-embedded Cisco Webex Meetings instance serving both client-facing consultations and internal project meetings. The deployment pattern emphasizes web integration and public access controls rather than heavy on-premises infrastructure, aligning with small enterprise scale and a compact user base.
Governance centers on centralizing meeting provisioning through the website interface and standardizing meeting workflows for client engagement and delivery teams. Adoption controls and user provisioning are managed at the corporate level to maintain consistent meeting policies, while the Cisco Webex Meetings application provides the Audio Video and Web Conferencing capabilities required to support CSP Inc. service delivery and client interaction.
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Collaboration | Collaboration |
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2015 | 2015 |
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CSP Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2018 | 2018 |
In 2018, CSP Inc. deployed Exclaimer Cloud Signatures for Office 365 as its cloud-based signature management solution. CSP Inc. lists Exclaimer Cloud Signatures for Office 365 on its website and uses the application within the Digital Signing category to standardize email signatures across the firm.
Deployment is a cloud SaaS integration with Office 365 mail flow, using the Exclaimer Cloud control plane to apply signatures on outbound messages. Configuration included centralized signature template management, role-based administration for signature policies, and targeting by directory attributes to align signatures with user roles and departments, covering corporate communications across CSP Inc.'s professional services teams and its 112 employees. Governance was centralized through the Exclaimer web console to enforce consistent branding and signature workflows within the Office 365 environment.
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CSP Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2015 | 2015 |
In 2015, CSP Inc. deployed Hotjar as a Customer Experience solution on its public website. CSP Inc. implemented Hotjar to capture behavioral analytics, using heatmaps, session recordings, conversion funnel observations, and on-page feedback polls to inform UX and content decisions. The rollout was executed across the corporate site and client-facing pages managed by marketing and UX stakeholders, and the Hotjar tracking was instrumented via page level JavaScript snippets and configured to align with consent controls.
Operational responsibility for Hotjar sits with CSP Inc.'s digital and analytics teams, providing designers and analysts access to session playback and qualitative feedback for web optimization workflows. Governance focused on data access controls and annotation workflows to integrate behavioral signals into regular optimization cadences, establishing Hotjar as the primary Customer Experience tool embedded in CSP Inc.'s web analytics stack.
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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CSP Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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CSP Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2022 | 2022 |
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CSP Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CSP Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extended Detection and Response (XDR) | CyberSecurity |
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2019 | 2019 |
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Security Information and Event Management (SIEM) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at CSP Inc.
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Apps Being Evaluated by CSP Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CSP Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CSP Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD CSP Inc. Technographics
CSP Inc. is a Professional Services organization based in United States,
with around 112 employees and annual revenues of $49.2 million.
CSP Inc. operates a diverse technology stack with applications such as
Cisco Webex Meetings, Exclaimer Cloud Signatures for Office 365 and Hotjar,
covering areas like Audio Video and Web Conferencing, Digital Signing and Customer Experience.
CSP Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, Exclaimer and Contentsquare.
CSP Inc. recently adopted applications including
Twilio Sendgrid in 2022, Cloudflare CDN in 2022 and FreshDesk Customer Support in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CSP Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CSP Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CSP Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.