CSX
500 Water St #4445,
Jacksonville, 32202, FL,
United States
Jacksonville, 32202, FL,
United States
1 904-359-3200
Government
CSX Technographics
CSX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CSX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23000 CSX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CSX has purchased the following applications: Oracle e-Business Suite Accounts Payable for AP Automation in 2016, Oracle Cloud HCM for Core HR in 2021, Aspen Mtell for Asset Performance Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CSX is running and its propensity to invest more and deepen its relationship with Oracle , Tungsten Automation , RadiusPoint or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CSX revenues, which have grown to $14.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CSX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CSX Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle e-Business Suite Accounts Payable | AP Automation | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, CSX implemented Oracle e-Business Suite Accounts Payable as part of an AP Automation initiative. The deployment positioned Oracle e-Business Suite Accounts Payable inside the company finance landscape to support Accounts Payable workflows alongside broader Oracle Financials and claims-related efforts.
Configuration and development work centered on core Accounts Payable processing consistent with AP Automation practices, including invoice capture and validation, approval routing, and payment orchestration. Development activities used Oracle e-Business Suite Accounts Payable as the operational application while aligning functional workflows with Accounts Receivable, Collections, and Channel Revenue Management modules referenced in the program.
The implementation architecture was built on Oracle EBS technologies, with application development using Oracle Forms, SQL, PL/SQL, Workflow, JDeveloper, OA Framework, XML Publisher and SSWA Personalizations, and supporting Unix shell scripting for utilities and batch processes. Engineering tasks included coding, debugging, testing, and supporting tools and frameworks to enable interoperability of large-scale business systems, and preparing detailed specifications and test artifacts to support release cycles.
Governance and operationalization emphasized formal definition of system scope, objectives, and requirements, with senior technical leadership providing design direction and monitoring deliverables. Teams documented test cases and expected results, collaborated with testing and business partners to resolve issues, and delivered application development and support for finance functions including Accounts Payable, Accounts Receivable, Collections, and claims processing.
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AP Automation | ERP Financial Management |
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2017 | 2017 |
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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Expense Management | ERP Financial Management |
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2007 | 2007 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | Cognizant | 2021 | 2021 |
In 2021, CSX implemented Oracle Cloud HCM to centralize Core HR functions for its 23,000 employees in the Government industry. The deployment used Oracle Cloud HCM as a cloud-native, centralized HCM platform with Cognizant engaged as the systems integrator to configure and operationalize the solution.
The implementation focused on Core HR capabilities including HRIS administration, employee records and lifecycle management, onboarding for operations and non operations employees, and talent acquisition support. Routine activities documented in the environment include systems administration and configuration, analysis and problem resolution, and structured release review cycles tied to Oracle quarterly updates.
Operational coverage emphasized HR, talent acquisition, staffing, and onboarding functions across the enterprise, with responsibilities split between internal HRIS analysts and the Cognizant implementation team. Governance was formalized through change control and release management processes, with testing and staged rollouts, requirements definition, and design reviews conducted as part of each quarterly update cycle.
Oracle Cloud HCM was used to provide ongoing system and end user support, with a senior HRIS analyst role responsible for configuration alignment to governance, communicating enhancements, and managing testing and rollouts. The CSX Oracle Cloud HCM Core HR implementation therefore united core human resources administration and onboarding workflows under a single cloud HCM application, with defined operational ownership and release governance.
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Employee Experience | HCM |
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2022 | 2022 |
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Environment, Health and Safety (EHS) | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2011 | 2012 |
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Recruiting | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2019 | 2019 |
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Talent Management | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AspenTech | Legacy | Aspen Mtell | Asset Performance Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 CSX implemented Aspen Mtell as part of an Asset Performance Management initiative showcased at OPTIMIZE 2017. The deployment targeted CSX Railroad Mechanical to apply predictive analytics against equipment-driven unplanned downtime and to improve asset reliability.
Aspen Mtell was configured to deliver pattern matching, root cause analysis and machine-learning based predictive workflows, aligning with aspenONE Asset Performance Management capabilities to move engineering insights into operational maintenance. Functional emphasis included predictive alerts, anomaly detection and condition-based monitoring to support reliability engineers and mechanical maintenance planners. The implementation narrative centers on asset analytics and failure prediction as core functional modules within the Aspen Mtell deployment.
Operational governance focused on embedding Aspen Mtell outputs into maintenance work management and root cause investigation processes within CSX mechanical reliability teams. The Aspen Mtell software predictive analytics success story presented at OPTIMIZE 2017 highlighted reliability improvements achieved by CSX Railroad Mechanical and illustrated AspenTech's broader Asset Performance Management strategy.
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Enterprise Asset Management | ERP Services and Operations |
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2013 | 2013 |
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Enterprise Asset Management | ERP Services and Operations |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2015 | 2015 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2017 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2010 | 2011 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2025 | 2025 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Backup as a Service (BaaS) | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2011 | 2011 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at CSX
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CSX Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CSX IT executives and key decision makers. This section highlights CSX's latest recorded technology evaluations, including Zoominfo Platform for Account Based Marketing on 2025-03-31 and JazzHR by Employ for Applicant Tracking System, Recruiting on 2024-08-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CSX digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD CSX Technographics
CSX is a Government organization based in United States,
with around 23000 employees and annual revenues of $14.70 billion.
CSX operates a diverse technology stack with applications such as
Oracle e-Business Suite Accounts Payable, Oracle Cloud HCM and Aspen Mtell,
covering areas like AP Automation, Core HR and Asset Performance Management.
CSX has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and AspenTech.
CSX recently adopted applications including
Cority Quality Cloud in 2025, Palantir Foundry in 2024 and Okta Identity Cloud in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CSX’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CSX’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CSX technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.