Taipei City, 115,
Taiwan
CTBC Bank Technographics
CTBC Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CTBC Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 27000 CTBC Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CTBC Bank has purchased the following applications: 3i Infotech Kastle Universal Lending System for Loan Management in 2017, R3 Corda Blockchain Platform for Blockchain Platform in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CTBC Bank is running and its propensity to invest more and deepen its relationship with 3i Infotech , R3 Corda , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CTBC Bank revenues, which have grown to $4.23 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CTBC Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CTBC Bank Tech Stack and Enterprise Applications
CTBC Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 3i Infotech | Legacy | 3i Infotech Kastle Universal Lending System | Loan Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 CTBC Bank deployed 3i Infotech Kastle Universal Lending System and the vendor Factoring system to operationalize Retail Financing loan application processing across its global branches. The 3i Infotech Kastle Universal Lending System was positioned to support CTBC Bank Retail Financing business functions, centralizing application intake, credit assessment workflows, and factoring processing under the bank's lending and credit strategy.
Implementation included configuration of loan origination workflows, credit adjudication rules and automated application routing, alongside Factoring system capabilities for invoice financing and receivables tracking. The deployment leveraged the 3i Infotech Kastle Universal Lending System to embed category-aligned functional modules such as loan origination, credit decisioning, application servicing and factoring ledger management, enabling standardized processing across branch operations.
Operational scope covered CTBC Bank global branches with governance routed through the IT department and credit operations to align the system with the bank's credit strategy. Farwen Wang, Vice President IT Department, reported that the solution provided on-time implementation for CTBC Bank's credit strategy and delivered good service, signaling vendor delivery and project governance were material to the rollout.
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CTBC Bank Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| R3 Corda | Legacy | R3 Corda Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2017 | 2017 |
In 2017, CTBC Bank implemented the R3 Corda Blockchain Platform to prototype a document-centric trade finance solution, deploying the R3 Corda Blockchain Platform within its CTBC Blockchain Lab and showcasing the work at the World Congress on Information Technology. The project targeted the trade finance business function and used the Blockchain Platform to digitize and record bills of lading, insurance policies, and related international trade documents to improve document provenance and auditability.
The implementation emphasized smart contract automation and immutable ledger record keeping as core functional capabilities, enabling automated verification workflows for documents submitted by sellers, buyers, cargo forwarders, logistics companies, insurers and correspondent banks. The solution was positioned to streamline manual verification steps, reduce the risk of forgery and human error, and accelerate processing through programmatic validation, while remaining in an internal testing phase and explicitly not including payments or funds transfers.
Operational coverage focused on cross‑entity document exchange in trade finance and informed broader digital banking initiatives such as advanced ATM and voice AI explorations that CTBC presented. Governance and process changes centered on establishing mutual-trust participant models and embedding automated verification into existing trade onboarding and document acceptance workflows, with the CTBC Blockchain Lab leading configuration and internal rollout.
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CTBC Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, CTBC Bank implemented Cisco Webex Meetings. The deployment places Cisco Webex Meetings on CTBC Bank's public website and identifies the solution within the Audio Video and Web Conferencing category to enable browser based meeting entry and client facing scheduling flows.
Cisco Webex Meetings at CTBC Bank is configured to deliver standard conferencing capabilities, including video conferencing, screen sharing, meeting scheduling, and browser join experiences, and is embedded into web pages to surface meeting join controls and links. Operational governance is managed by corporate IT for user provisioning, access control, and meeting administration, while the implementation supports both external customer engagement and internal collaboration scenarios across CTBC Bank's digital channels.
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CTBC Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Marketing Automation | CRM |
|
2020 | 2020 |
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Sales Analytics | CRM |
|
2017 | 2017 |
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CTBC Bank Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Asset and Wealth Management | Investment Management |
|
2010 | 2012 |
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CRM and Investor Relationship Management | Investment Management |
|
2024 | 2024 |
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CTBC Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
AML, Fraud and Compliance | TRM |
|
2018 | 2018 |
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Governance, Risk and Compliance | TRM |
|
2021 | 2024 |
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CTBC Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at CTBC Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of Information Strategy Planning Department | Director | IT | ||||
| VP, Corporate Banking IT | VP | IT |
Apps Being Evaluated by CTBC Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||