Bath, BA2 1EP,
United Kingdom
Curo Housing Group Technographics
Curo Housing Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Curo Housing Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 664 Curo Housing Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Curo Housing Group has purchased the following applications: Teamtailor ATS for Recruiting, Applicant Tracking System in 2021, COINS ERP for Construction ERP in 2020, Zendesk Chat for Chatbots and Conversational AI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Curo Housing Group is running and its propensity to invest more and deepen its relationship with Teamtailor , Aareon , The Access Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Curo Housing Group revenues, which have grown to $189.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Curo Housing Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Curo Housing Group Tech Stack and Enterprise Applications
Curo Housing Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
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Workforce Management | HCM |
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2016 | 2016 |
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Curo Housing Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Infor SunSystems | COINS ERP | Construction ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2014, Curo Housing Group implemented Infor SunSystems as its ERP Financial system, following a focused finance review completed between March 2014 and April 2014. A Project Accountant investigated the adequacy of existing management information and recommended a change to Sun accounts to address reporting and control gaps within the finance function.
The Infor SunSystems deployment concentrated on core accounting and management information capabilities consistent with ERP Financial implementations, including configuration of chart of accounts, general ledger controls, standardized reporting templates, journal processing automation, and month end close workflows. Configuration efforts emphasized management information improvements to provide timely operational and financial reporting for the finance department.
Governance for the initiative was led by an internal Project Accountant who produced the assessment and formal recommendations, indicating a targeted finance department rollout rather than an enterprise wide program. The recommendation cited a potential efficiency saving of 10 percent of finance department overheads, equivalent to 250000 pounds, as a projected outcome of moving to Sun accounts.
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Real Estate Property Management | ERP Services and Operations |
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2016 | 2016 |
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Curo Housing Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Curo Housing Group deployed Zendesk Chat on its corporate website. The implementation positioned Zendesk Chat as the Chatbots and Conversational AI layer for website-based customer service and resident support, centralizing real-time messaging with tenants.
Zendesk Chat was configured as an embedded web chat widget and agent console, enabling live chat sessions, canned responses, chat routing, conversation history and transcript capture consistent with Chatbots and Conversational AI capabilities. The deployment focused on standard chat workflows, agent handoff and session logging for the customer service function.
Operational scope remained website-centric and covered frontline customer service teams, with governance implemented around chat handling workflows, agent access to transcripts and escalation paths to existing service channels. Documentation and configuration emphasized conversational routing, transcript retention and agent interface setup to bring web messaging into Curo Housing Group customer support operations.
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Curo Housing Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Curo Housing Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Curo Housing Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Curo Housing Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Curo Housing Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Curo Housing Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Curo Housing Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Curo Housing Group
Apps Being Evaluated by Curo Housing Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-06-13 | Curo Housing Group | Evaluated | Sunrise Software | Sunrise Sostenuto ITSM | IT Service Management | ITSM |