Omaha, 68138, NE,
United States
Custom Shape Pros Technographics
Custom Shape Pros Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Custom Shape Pros and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Custom Shape Pros employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Custom Shape Pros has purchased the following applications: Block Afterpay for Payment Processing in 2021, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Custom Shape Pros is running and its propensity to invest more and deepen its relationship with Block (ex Square, Inc) , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Custom Shape Pros revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Custom Shape Pros intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Custom Shape Pros Tech Stack and Enterprise Applications
Custom Shape Pros ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Block (ex Square, Inc) | Legacy | Block Afterpay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Custom Shape Pros integrated Block Afterpay into its customer-facing website checkout. Block Afterpay is used as a Payment Processing solution to present buy now pay later installment options at the point of sale on the company website, aligning payment acceptance with online order flows for the United States customer base.
The implementation centers on a web checkout integration that leverages Block Afterpay payment processing capabilities such as tokenization, payment authorization, and merchant settlement, consistent with standard Payment Processing workflows. Operational scope is focused on the website and impacts commerce operations, customer payments, and order processing, while merchant configuration and reconciliation are managed through the Block Afterpay merchant interface and associated administration tools.
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Custom Shape Pros AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Custom Shape Pros deployed Hubspot Live Chat on its public website. Custom Shape Pros uses Hubspot Live Chat in the Chatbots and Conversational AI category to provide real time customer engagement and inbound lead capture for its 10 person professional services firm, using the HubSpot vendor delivered chat widget embedded on www.customshapepros.com.
Configured capabilities include live messaging, canned responses, proactive chat invitations, conversation transcripts and capture of contact data into HubSpot contact records, aligning the Hubspot Live Chat implementation to marketing and sales workflows. Operational coverage is focused on the website channel, with conversations routed to a shared team inbox and handled by sales and support staff, and governance organized around a single account administrator managing chat templates, routing rules and web channel configuration.
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Custom Shape Pros Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Custom Shape Pros implemented Microsoft 365 for Collaboration. Custom Shape Pros Microsoft 365 Collaboration supports the 10-person professional services firm for core business functions including email, document management, scheduling and client communications, and the company website exposes Microsoft 365 usage signals.
The Microsoft 365 deployment centers on standard Collaboration capabilities, including Exchange Online email and calendaring, SharePoint Online document libraries, OneDrive for Business file sync and versioning, Microsoft Teams for real time chat and meetings, and Office desktop and web applications for authoring and coauthoring. Configuration appears focused on cloud native collaboration features, shared team sites and document permissioning to support project file management and internal workflows.
Operational coverage is organization wide across all staff, oriented to client project delivery, administrative operations and sales outreach. Governance is implemented through the Microsoft 365 administrative controls, with user provisioning, mailbox and SharePoint permission settings, and tenant level sharing policies used to manage access and collaboration for the small firm.
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Custom Shape Pros CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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CRM | CRM |
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2016 | 2016 |
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CRM | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Custom Shape Pros ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Custom Shape Pros IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Custom Shape Pros
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Custom Shape Pros Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||