AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Custom Shape Pros Tech Stack and Enterprise Applications

Custom Shape Pros ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Block (ex Square, Inc) Legacy Block Afterpay Payment Processing ERP n/a 2021 2021
In 2021, Custom Shape Pros integrated Block Afterpay into its customer-facing website checkout. Block Afterpay is used as a Payment Processing solution to present buy now pay later installment options at the point of sale on the company website, aligning payment acceptance with online order flows for the United States customer base. The implementation centers on a web checkout integration that leverages Block Afterpay payment processing capabilities such as tokenization, payment authorization, and merchant settlement, consistent with standard Payment Processing workflows. Operational scope is focused on the website and impacts commerce operations, customer payments, and order processing, while merchant configuration and reconciliation are managed through the Block Afterpay merchant interface and associated administration tools.
Custom Shape Pros AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020 Custom Shape Pros deployed Hubspot Live Chat on its public website. Custom Shape Pros uses Hubspot Live Chat in the Chatbots and Conversational AI category to provide real time customer engagement and inbound lead capture for its 10 person professional services firm, using the HubSpot vendor delivered chat widget embedded on www.customshapepros.com. Configured capabilities include live messaging, canned responses, proactive chat invitations, conversation transcripts and capture of contact data into HubSpot contact records, aligning the Hubspot Live Chat implementation to marketing and sales workflows. Operational coverage is focused on the website channel, with conversations routed to a shared team inbox and handled by sales and support staff, and governance organized around a single account administrator managing chat templates, routing rules and web channel configuration.
Custom Shape Pros Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Custom Shape Pros implemented Microsoft 365 for Collaboration. Custom Shape Pros Microsoft 365 Collaboration supports the 10-person professional services firm for core business functions including email, document management, scheduling and client communications, and the company website exposes Microsoft 365 usage signals. The Microsoft 365 deployment centers on standard Collaboration capabilities, including Exchange Online email and calendaring, SharePoint Online document libraries, OneDrive for Business file sync and versioning, Microsoft Teams for real time chat and meetings, and Office desktop and web applications for authoring and coauthoring. Configuration appears focused on cloud native collaboration features, shared team sites and document permissioning to support project file management and internal workflows. Operational coverage is organization wide across all staff, oriented to client project delivery, administrative operations and sales outreach. Governance is implemented through the Microsoft 365 administrative controls, with user provisioning, mailbox and SharePoint permission settings, and tenant level sharing policies used to manage access and collaboration for the small firm.
Custom Shape Pros CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2019 2019
CRM CRM 2016 2016
CRM CRM 2020 2020
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2021 2021
Custom Shape Pros ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
Custom Shape Pros IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2016 2016

IT Decision Makers and Key Stakeholders at Custom Shape Pros

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Custom Shape Pros Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Custom Shape Pros IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Custom Shape Pros digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Custom Shape Pros Technographics
Custom Shape Pros is a Professional Services organization based in United States, with around 10 employees and annual revenues of $1.0 million.
Custom Shape Pros operates a diverse technology stack with applications such as Block Afterpay, Hubspot Live Chat and Microsoft 365, covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Custom Shape Pros has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Block (ex Square, Inc), HubSpot and Microsoft.
Custom Shape Pros recently adopted applications including Block Afterpay in 2021, Hubspot Marketing Automation in 2021 and Hubspot Live Chat in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Custom Shape Pros’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Custom Shape Pros’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Custom Shape Pros technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.