AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Customer Acquisition Group Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2021 2021
Collaboration Collaboration 2025 2025
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Abstrakt Software Legacy Abstrakt Call Coaching Sales Engagement CRM n/a 2023 2023
In 2023 Customer Acquisition Group implemented Abstrakt Call Coaching, Category: , to automate QA and real time coaching across its United States contact centers, with an explicit focus on QA, compliance and sales processes. The engagement targeted contact center quality assurance workflows and agent coaching, using Abstrakt Call Coaching to operationalize automated review and on the call guidance for sales representatives. The implementation centered on Abstrakt Call Coaching automated QA and playbook features, configuring rule based evaluations and playbook driven prompts to standardize call assessments and agent responses. Real time coaching capabilities were embedded into agent workflows to deliver in call guidance and to surface compliance checks, and automated QA replaced large portions of manual review to create continuous assessment streams. Operational coverage included CAG’s contact centers and sales operations in the United States, supporting QA, compliance monitoring and front line sales functions. The vendor case study indicates the deployment relied on Abstrakt’s automated QA and playbook modules as the primary functional components, with configuration focused on evaluation criteria and coaching triggers rather than on named third party integrations. Governance and process changes shifted QA from manual sampling to automated, full coverage evaluation and tightened playbook driven coaching workflows for sales and compliance teams. Outcomes reported in the engagement include an 83% reduction in QA time and a 300% increase in Sales Per Hour within a week, results that the case study attributes to Abstrakt Call Coaching’s automated QA and playbook automation.
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2024 2024
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Customer Acquisition Group
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Customer Acquisition Group Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Customer Acquisition Group Technographics

Customer Acquisition Group is a Professional Services organization based in United States, with around 10 employees and annual revenues of $1.0 million.

Customer Acquisition Group operates a diverse technology stack with applications such as Google Workspace (Formerly Google G-Suite), Abstrakt Call Coaching and Atlassian Jira Service Desk, covering areas like Collaboration, Sales Engagement and IT Service Management.

Customer Acquisition Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, Abstrakt Software and Atlassian.

Customer Acquisition Group recently adopted applications including Microsoft 365 in 2025, Amazon EC2 in 2024 and Abstrakt Call Coaching in 2023, highlighting its ongoing modernization strategy.

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Our research team continuously updates Customer Acquisition Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Customer Acquisition Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.