Cuyahoga Community College (Tri-C)
700 Carnegie Avenue,
Cleveland, 44115, OH,
United States
Cleveland, 44115, OH,
United States
1 216-987-6000
Education
Cuyahoga Community College (Tri-C) Technographics
Cuyahoga Community College (Tri-C) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cuyahoga Community College (Tri-C) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3653 Cuyahoga Community College (Tri-C) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cuyahoga Community College (Tri-C) has purchased the following applications: Accruent FAMIS for Facility Management in 2012, Provide Support for Chatbots and Conversational AI in 2011, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cuyahoga Community College (Tri-C) is running and its propensity to invest more and deepen its relationship with Accruent , Ellucian , Provide Support or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cuyahoga Community College (Tri-C) revenues, which have grown to $330.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cuyahoga Community College (Tri-C) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cuyahoga Community College (Tri-C) Tech Stack and Enterprise Applications
Cuyahoga Community College (Tri-C) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent FAMIS | Facility Management | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, Cuyahoga Community College implemented Accruent FAMIS in a vendor partnership to become the first FAMIS customer to migrate, positioning Accruent FAMIS as its Facility Management platform. Tri-C had been a FAMIS customer since 2004 and the 2012 initiative was advanced by Blair Bosworth, the executive director of plant operations, to formalize a migration path for the institution.
Accruent FAMIS was applied as a Facility Management solution to institutionalize asset and work order management, preventive maintenance scheduling, space and condition assessment workflows, and capital planning records. Configuration emphasis aligned with plant operations requirements, including asset hierarchies, maintenance calendars, condition assessment templates, and standardized work order lifecycles to support facilities management processes.
The 2012 effort was executed as a vendor partnership pilot, establishing joint operational governance between Accruent and Tri-C plant operations and introducing change control for maintenance procedures and data models. The deployment focused on operationalizing facilities management workflows within plant operations and creating a repeatable migration model for subsequent FAMIS updates or rollouts.
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Student Information | ERP Services and Operations |
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2019 | 2020 |
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Cuyahoga Community College (Tri-C) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Provide Support | Legacy | Provide Support | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011 Cuyahoga Community College (Tri-C) deployed Provide Support on its public website. Provide Support, a Chatbots and Conversational AI application, was embedded as a web-based live chat interface to manage student-facing inquiries and to engage web visitors on tri-c.edu.
Configuration emphasizes core web chat capabilities, including a live chat widget, proactive messaging, canned responses, and chat transcript logging, with conversational routing designed to escalate complex sessions to human agents. The implementation is scoped to public web channels and integrated into web engagement workflows, with operational ownership aligned to internal service teams and web support, and governance focused on session handover, transcript retention, and response workflows. Provide Support is the primary Chatbots and Conversational AI touchpoint for real-time assistance on the college website.
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Cuyahoga Community College (Tri-C) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Cuyahoga Community College (Tri-C) implemented Microsoft 365. The deployment is visible from the college website and aligns with the Collaboration apps category, delivering cloud-hosted productivity and communication services for faculty, staff, and student-facing administrative functions.
Configuration centers on standard Microsoft 365 collaboration workloads, including Exchange Online email, Microsoft Teams for synchronous communication and meetings, SharePoint Online for intranet and document libraries, OneDrive for personal file storage, and Office web and desktop productivity apps. Tenant-level configuration addresses security controls, retention settings, and group-based access to support higher education compliance and collaborative content workflows.
References to Microsoft 365 on the public site indicate the college exposes collaboration services for campus and remote access, enabling portal-based entry points and single sign-on patterns for users. Operational coverage spans administrative and academic business functions such as student services, registrars, and IT support, providing unified communication, calendaring, and document collaboration across departments.
Governance is centered on centralized account provisioning, role-based access controls, and policy-driven information management to control permissions and data lifecycle within Microsoft 365. Standard rollout practices include training and workflow standardization administered by campus IT to embed consistent collaboration behaviors and ongoing operational support.
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Cuyahoga Community College (Tri-C) Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2021 | 2021 |
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Cuyahoga Community College (Tri-C) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Cuyahoga Community College (Tri-C) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Cuyahoga Community College (Tri-C)
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Cuyahoga Community College (Tri-C) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cuyahoga Community College (Tri-C) IT executives and key decision makers. This section highlights Cuyahoga Community College (Tri-C)'s latest recorded technology evaluations, including Ellucian Apply for Student Information on 2025-10-22, D2L Brightspace LMS for Learning and Development on 2025-04-18, and Blackbaud Raiser Edge NXT for Donor and Fundraising Management on 2024-09-10. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cuyahoga Community College (Tri-C) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-22 | Cuyahoga Community College (Tri-C) | Evaluated | Ellucian | Ellucian Apply | Student Information | ERP Services and Operations |
| 2025-04-18 | Cuyahoga Community College (Tri-C) | Evaluated | D2L | D2L Brightspace LMS | Learning and Development | HCM |
| 2024-09-10 | Cuyahoga Community College (Tri-C) | Evaluated | Blackbaud | Blackbaud Raiser Edge NXT | Donor and Fundraising Management | CRM |
FAQ - APPS RUN THE WORLD Cuyahoga Community College (Tri-C) Technographics
Cuyahoga Community College (Tri-C) is a Education organization based in United States,
with around 3653 employees and annual revenues of $330.0 million.
Cuyahoga Community College (Tri-C) operates a diverse technology stack with applications such as
Accruent FAMIS, Provide Support and Microsoft 365,
covering areas like Facility Management, Chatbots and Conversational AI and Collaboration.
Cuyahoga Community College (Tri-C) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Accruent, Provide Support and Microsoft.
Cuyahoga Community College (Tri-C) recently adopted applications including
Hyland OnBase in 2021, Ellucian Experience in 2019 and Adobe Experience Cloud in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cuyahoga Community College (Tri-C)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cuyahoga Community College (Tri-C)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cuyahoga Community College (Tri-C) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.